Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heath McGowen

Hummelstown,PA

Summary

Diligent Warehouse Operations Supervisor with a solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance. Dedicated to achieving company objectives. Demonstrated leadership skills in managing cross-functional teams and implementing strategic improvements.

Overview

8
8
years of professional experience

Work History

Forklift Operator

Aerotek Staffing
05.2025 - Current
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.

Operations Supervisor

Samsung SDS
04.2019 - 03.2025
  • Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
  • Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
  • Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
  • Trained new staff on job duties and company policies.
  • Trained new team members on proper and safe use of tools and equipment.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.

Load Planner & Outbound Supervisor

BTI Solutions
06.2018 - 03.2019
  • Contact customers to set up delivery appointments
  • Arrange pick-up appointments with carriers
  • Monitor dock activity to ensure carriers were on time for appointments
  • Communicating with load planners and inventory to ensure order readiness for on time shipping
  • Oversaw freight preparation to keep regulations and client requirements satisfied.
  • Examined cargo and freight shipments to check goods' condition.

Shipping Specialist

Aerotek Staffing
12.2017 - 06.2018
  • Create Pick List, Packing Slip, BOL’s and Invoice for orders
  • Ship international, and domestic small parcel and LTL’s
  • Pick orders using AX(RF scanners) and E(tablets) systems

Education

Associate of Applied Science - Business Management

Harrisburg Area Community College

Skills

  • Extensive background in warehouse operations
  • Over seven years in management roles
  • Proficient in Microsoft Word, Excel, Outlook, and WMP/SAP
  • Strong written and verbal communication
  • Proficient in operating various types of PITs
  • Decision-making

Timeline

Forklift Operator

Aerotek Staffing
05.2025 - Current

Operations Supervisor

Samsung SDS
04.2019 - 03.2025

Load Planner & Outbound Supervisor

BTI Solutions
06.2018 - 03.2019

Shipping Specialist

Aerotek Staffing
12.2017 - 06.2018

Associate of Applied Science - Business Management

Harrisburg Area Community College

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