Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heath Vivier

Fargo,ND

Summary

Dynamic manager with a proven track record at Sickies Garage, excelling in operations management and team leadership. Skilled in staff training and inventory management, I foster a collaborative environment that enhances customer satisfaction. Recognized for improving operational efficiency and maintaining high standards of cleanliness, ensuring a memorable dining experience.

Overview

20
20
years of professional experience

Work History

Manager

Double Down Bar and Grill
Fargo, ND
11.2023 - Current

Put kitchen together for the grand opening.

Food and paper orders.

Train in new staff with proper company standards.

Assist bartending, serving, cooking and expo.

Assist with hiring BOH staff.

Maintain cleansliness in all areas of the restaurant.

Conduct table touches to ensure guests were sattisfied with their experience, and smooth over any complaints.

Sergeant

US Army
United States
04.2005 - 07.2017
  • Combat engineer: Disengage land mines, IED bombs. Maintain services on vehicles.
  • Military police: Afghanistan 2006-2007. Conducted foot and vehicle patrols. Meet with village elders and maintain good relations with them and the locals. Conduct check points to search vehicles and persons to ensure they were not carrying anything that could harm Troops or Locals.

GM

Sickies Garage - Fargo
Fargo, ND
04.2016 - 11.2023

Ensured all day to day operations were completed by all staff according to company standards.

Along side other managers, we ensured that labor, food, alcohol and merchandise costs were met every week.

Review all numbers and compare inventory counts with AVT. Double check all counts there were out of line and input all data into a summary for corporate office.

Ensured all guests had a pleasant and enjoyable visit to ensure they would like to come back.

Traveled to various Sickies locations to either open or help out stores that were in need of assistance.

Train in new MIT'S from across all the Sickies Garage locations.

Set up interviews for new possible candidates and finish hiring processes.

Conduct food, paper and alcohol orders.

Maintain cleanliness in all parts of the restaurant inside and out.

Run daily and weekly reports.

Maintain petty cash and ensure daily deposits were correct and brought to bank.

Derrick Hand

Ensign Drilling
North Dakota
01.2009 - 05.2016
  • Contributed to successful well completions by assisting in the assembly and disassembly of drilling tools and equipment.
  • Used iron roughnecks, tongs and slips to properly handle and connect sections of drill pipe.
  • Performed preventive maintenance and basic repairs on workover rigs by checking fluids, hydraulic and transmission levels.
  • Maintained proper fluid levels in the mud pits, ensuring smooth operation throughout the drilling process.
  • Improved communication between floorhands and drillers by acting as a reliable liaison during critical operations.
  • Verified and recorded drilling fluid properties at regular intervals to report deviations.
  • Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.
  • Assisted in training new crew members, fostering a collaborative and efficient team environment.
  • Maximized drilling efficiency with thorough maintenance of top drive systems and associated equipment.

Education

GED -

Bottineau High
North Dakota
04.2004

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Conflict resolution
  • Schedule preparation
  • Sales management
  • Workforce management
  • Performance evaluations
  • Employee onboarding
  • Coaching and mentoring
  • Inventory management
  • Recruiting and interviewing
  • Vendor management
  • Teamwork and collaboration
  • Positive attitude
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Multitasking Abilities
  • Organizational skills
  • Team development
  • Hiring and training
  • Managing operations and efficiency

Timeline

Manager

Double Down Bar and Grill
11.2023 - Current

GM

Sickies Garage - Fargo
04.2016 - 11.2023

Derrick Hand

Ensign Drilling
01.2009 - 05.2016

Sergeant

US Army
04.2005 - 07.2017

GED -

Bottineau High