Heath Webb
Dallas,TX
Summary
Accomplished Music Industry Professional with over 15 years of experience in front and back of house operations. Proven track record in Food & Beverage Service Management, focusing on staff supervision, inventory oversight, and budget management. Recognized for upholding exceptional standards of food quality and beverage pairing, leading to enhanced customer satisfaction and operational efficiency. Aiming to utilize strong leadership abilities to foster team collaboration and drive organizational growth.
Overview
14
14
years of professional experience
Work History
Director Of Foundation Room Operations
House Of Blues-Dallas
09.2022 - Current
- Directed the organization's daily operations from open to close, ensuring compliance with applicable laws and regulations.
- Improved productivity initiatives, managing budgets and accounts, coordinating quarterly marquis events.
- Managed budgeting and financial planning processes for the organization.
- Booked and developed complimenting events to ensure venue organizational goals were in accordance with corporate standards.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for private events.
Music Hall Supervisor
House Of Blues- Dallas
02.2022 - 09.2022
- Venue operations, with an emphasis on training bartenders and servers about elevated experiences and spirit knowledge.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Directed and supervised a team of 65 employees in daily operations.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Trained new employees on company policies and procedures.
Bartender
Jason Aldean’s Kitchen & Rooftop Bar
Nashville, TN
03.2021 - 10.2021
Head Bartender and Bar Manager
Whiskey Shot
Nashville, TN
10.2020 - 03.2021
- Trained new hires and developed new cocktails, ensuring consistent quality and innovative offerings.
- Established pars and standards for the bar program, optimizing inventory management and cost control.
- Managed floor operations and maintained beverage cost efficiency, focusing on high-volume service with a small staff.
Alcohol & Beverage Program Consultant
Raise The Bar
Nashville, TN
05.2017 - 04.2020
- Enhanced operational efficiency and optimized profits for small bars and businesses through strategic programming.
- Led brand ambassadorship for tastings and events with renowned distilleries such as Four Roses, Makers Mark, Rabbit Hole Distilling, and Stillhouse Spirits.
- Implemented targeted strategies to improve business performance and profitability for small bars and beverage companies.
Head Bartender
Hutton Hotel
Nashville, TN
10.2018 - 03.2020
- Managed floor operations and maintained beverage costs through efficient batching and barrel aging programs.
- Trained new hires and developed innovative cocktail recipes to enhance the bar program.
Head Bartender
Saltine Fine Food and Drink
Nashville, TN
04.2018 - 10.2018
- Trained new hires in bartending techniques and service standards.
- Developed and implemented new cocktail recipes and a barrel aging program.
- Established pars and standards for the bar program, ensuring consistent quality and efficiency.
Bar manager / Bartender
The Country/The Local
Nashville, TN
05.2016 - 05.2018
- Managed high-volume venue operations, including nightly live music events, ensuring smooth payouts for bands and effective money handling.
- Oversaw staff and financial management in a high-volume venue with nightly live music, while developing and implementing seasonal cocktail menus.
Bartender
Whiskey Cake Kitchen & Bar
Plano, TX
01.2013 - 03.2016
Bartender
Adair's Saloon
Dallas, TX
05.2011 - 01.2013
Education
Commercial Music -
South Plains College
Levelland, TX01.2011
Emergency Medical Services Program - EMT-B Certification
North Central Texas College
Corinth, TX01.2006
Skills
- Strategic planning
- Multitasking and organization
- Negotiation
- Process improvement
- Market Awareness
- Food and beverage operations
- Food trend analysis
- Vendor negotiations
- Menu creation
- Cost control
- Cocktail preparation
Timeline
Director Of Foundation Room Operations
House Of Blues-Dallas
09.2022 - Current
Music Hall Supervisor
House Of Blues- Dallas
02.2022 - 09.2022
Bartender
Jason Aldean’s Kitchen & Rooftop Bar
03.2021 - 10.2021
Head Bartender and Bar Manager
Whiskey Shot
10.2020 - 03.2021
Head Bartender
Hutton Hotel
10.2018 - 03.2020
Head Bartender
Saltine Fine Food and Drink
04.2018 - 10.2018
Alcohol & Beverage Program Consultant
Raise The Bar
05.2017 - 04.2020
Bar manager / Bartender
The Country/The Local
05.2016 - 05.2018
Bartender
Whiskey Cake Kitchen & Bar
01.2013 - 03.2016
Bartender
Adair's Saloon
05.2011 - 01.2013
Commercial Music -
South Plains College
Emergency Medical Services Program - EMT-B Certification
North Central Texas College
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