Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Heather Abbott

Georgetown,KY

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Results-driven janitorial Teamleader accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for equipment operation, cleaning bathrooms and pulling trash in a factory setting.

Team Leader experienced in directing activities in janitorial setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable employee seeking a new position. Offering excellent communication and good judgment. I hardly ever miss work and always on time.

Overview

8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Team Leader

Superior Maintenance Company
Georgetown, KY
09.2017 - Current
  • Built strong relationships with customers through positive attitude and attentive response.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Led team of Number members while providing exceptional customer service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Daycare Teacher

Ymca Crayon Club
Frankfort, KY
07.2007 - 08.2010
  • Applied play-based strategies to provide diverse approaches to learning.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Promoted sensory development by providing access to different textures.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Continually kept abreast of toy and child-related recalls and safety warnings.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Allowed for ample outdoor recreation time to support physical development.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Developed age-appropriate activities and programs for children Number to Number years old.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Enhanced Number-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.

Education

None -

Woodford County High School
Versailles, KY

G.E.D. - G.E.D.

Bctc
Georgetown College
05.2016 - 07.2017

Skills

Employee Evaluation

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Certification

First Aid/CPR Certified

Interests

I love learning new things and always trying my absolute best, I am very organized and attentive, I love working with Children and always excited to learn!

Timeline

Team Leader

Superior Maintenance Company
09.2017 - Current

G.E.D. - G.E.D.

Bctc
05.2016 - 07.2017

Daycare Teacher

Ymca Crayon Club
07.2007 - 08.2010

None -

Woodford County High School

First Aid/CPR Certified

Heather Abbott