Heather Adams
Brandon,MS
Summary
Experienced Practice Manager with advanced knowledge of medical terminology and policies governing interdisciplinary coordinated care delivery. Proven ability to optimize technology, standardize processes, and resolve workflow inefficiencies, ensuring patient-centric care delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Education Administrator
University Of Mississippi Medical Center
04.2023 - Current
- Ensure adherence to program guidelines set by state, national, and university organizations to maintain accreditation.
- Assist in preparing for site visits and generate required reports and surveys.
- Manage student placement processes, including matching medical students for residency positions and residents for fellowship positions.
- Develop orientation programs and advise on program issues.
- Contribute to the development of departmental policies and procedures and oversee program budgets.
- Supervise maintenance of program files, databases, and websites.
- Manage educational activities, scheduling, student rotations, and evaluations.
Practice Manager
Beaufort Memorial Hospital
08.2018 - 03.2023
- Collaborated with interdisciplinary team members to provide comprehensive patient care.
- Conducted regular team meetings to ensure goal achievement and address issues promptly.
- Developed and implemented efficient workflow processes, optimizing resource utilization.
- Acted as a liaison between patients and healthcare providers, resolving concerns promptly.
- Leveraged advanced technical skills to optimize technology use in healthcare processes.
- Demonstrated expertise in policies and procedures associated with interdisciplinary coordinated care delivery.
Surgical Coordinator/ Coder
Beaufort Memorial Hospital
09.2014 - 08.2018
- Scheduled Orthopedic surgeries and coordinated pre-operative appointments.
- Obtained insurance authorization for procedures and collected payments.
- Reviewed medical records, extracting and accurately coding physician services using ICD-10 & CPT systems.
- Ensured adherence to correct coding guidelines and regulations for insurance billing.
- Proficiently utilized hospital billing and information systems to secure and assemble all necessary physician records for coding and billing purposes.
- Inputted coding results into EMR and Practice Management billing systems with meticulous attention to detail and accuracy.
Package Center Supervisor
United Parcel Service Inc
03.2010 - 08.2014
- Ensured all employees adhered to safety policies and procedures, operating in full compliance with department, station, corporate, and OSHA requirements.
- Managed department resources to ensure maximum output, accuracy, and efficiency.
- Established and promoted a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, and inter-departmental cooperation.
- Provided specific and detailed orientation, skills, and safety training to all department employees.
- Conducted regular evaluations and provided pro-active coaching to support employee development.
Certification
- Certified Professional Coder, AAPC 2016- Present
Timeline
Education Administrator
University Of Mississippi Medical Center
04.2023 - Current
Practice Manager
Beaufort Memorial Hospital
08.2018 - 03.2023
Surgical Coordinator/ Coder
Beaufort Memorial Hospital
09.2014 - 08.2018
Package Center Supervisor
United Parcel Service Inc
03.2010 - 08.2014
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