Summary
Overview
Work History
Education
Skills
Timeline
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Heather Alvarez

Trent,TX

Summary

Dynamic professional with extensive experience at HEB and Hendricks Medical Center, excelling in leadership and data management. Proven track record in optimizing inventory levels and implementing effective training programs. Strong organizational skills and a commitment to quality assurance ensure operational excellence and customer satisfaction.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Bakery Service

HEB
09.2019 - 09.2024
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Checked banquet storage areas to maintain inventory levels and organization, recording low inventory items.
  • Managed department inventory by maintaining cycle counts.
  • Devised procurement strategies to maintain optimized inventory levels, reducing average inventory cost 90%.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Developed and implemented successful onboarding program.
  • Supported end-user networks in Microsoft environment incorporating Microsoft Server and Workstation practices.
  • Formatted documents using Microsoft products follow specific corporate style guides.
  • Supported data entry team with custom forms and reports created in Excel and Adobe Creative Suite.

Pharmacy Technician

Hendricks Medical Center
03.2017 - 09.2019
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured, and compounded medications following standard procedures.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Education

Ph.D. - Pharmacy

Cisco
Abilene, TX
05-2019

Skills

  • Recordkeeping
  • Problem resolution
  • Quality assurance
  • Leadership
  • Teamwork and collaboration
  • Networking
  • Organization and time management
  • Multitasking
  • Training & Development
  • Maintenance & repair
  • Data management

Timeline

Bakery Service

HEB
09.2019 - 09.2024

Pharmacy Technician

Hendricks Medical Center
03.2017 - 09.2019

Ph.D. - Pharmacy

Cisco

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Heather Alvarez