Olgateresa Palauni
Newark,CA
Summary
As a sociology major, I spare no effort to stretch myself in my studies, and I also strive to be actively involved in the community. Making a difference in people's lives is what I aim for. This goal will hopefully lead me to fulfillment and satisfaction. Adaptable Human Resources Specialist with background in workforce planning, recruitment strategies, and employee relations. Strengths include knowledge of HR laws and regulations, robust interpersonal skills, and conflict resolution. Demonstrated success in fostering positive work environments and implementing effective human resources policies to enhance overall productivity.Tech-savvy individual with advanced knowledge of job-related software. Flexible and focused team player with expertise in customer relationship management, hr proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management. Strategic professional in human resources management, known for high productivity and efficiency in task completion. Possess specialized skills in employee relations, compliance with labor laws, and talent acquisition strategies. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.
Overview
18
18
years of professional experience
Work History
Caregiver
Patient:Willie Mays;Son Michael(646)456-3456
Atherton, CA
01.2021 - 01.2024
- Administered prescribed medications on a timely basis following care plan instructions.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Helped clients get in and out of beds and wheelchairs.
- Recorded client status progress and challenges in logbooks and reports.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals
- Improved patient outlook and daily living through compassionate care.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Internship Economic Development
Newark City Hall:Anne Stedler (510)578-4000
Newark, CA
01.2021 - 01.2023
- Drafted memoranda outlining proposed policies based on economic analysis results.
- Gathered data from various sources such as government agencies, newspapers, and online databases.
- Collaborated with colleagues on policy recommendations based on economic analysis.
- Reviewed documents such as white papers, budget proposals for accuracy and completeness.
- Organized documents, digital records and business correspondence for each project, program, or department.
- Reviewed and provided comments on adequacy of documents, taking steps to cure deficiencies.
- Provided economic analysis and research support to senior economists.
- Surveyed target demographics and evaluated larger market data to make informed assessments.
- Reviewed diverse factors which could positively or negatively affect growth in industry.
- Analyzed quantitative information related to economic conditions and developments.
- Provided economic advice and consultation to organizations.
- Analyzed technical documents and executed written instructions to complete accurate production tasks.
- Generated written reports on research findings for publication in professional journals.
Internship San Francisco City
Dr Don Stannard-Friel(650)508-3500
San Francisco, CA
01.2016 - 01.2018
- Maintained accurate records of all activities performed throughout internship period.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Helped maintain applicant tracking systems and recruiting metrics.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Implemented strategies to take advantage of new opportunities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
Book Scanner
Google
Mountain View, C.A
11.2007 - 06.2008
- Scan Books
- Operated equipment high-volume photocopiers, printers, and folding, and inserting machines to manage many projects per week.
- Reviewed work orders and job instructions to verify correct quantities and materials and make adjustments to meet expected needs.
- Trained staff members on proper use of scanner hardware and software programs.
- Ensured that scanned documents were accurately indexed according to project specifications.
- Adjusted settings on scanner to ensure optimal image quality for each scan.
- Adjusted machines to proper settings for each job, including speed and quantity produced, to optimize output and meet schedule targets.
- Loaded machines with blank paper, toner, or film.
- Collaborated with team members in order to optimize workflow efficiency.
- Maintained records of all scanned material with associated metadata information.
- Sorted, verified and staged finished work for approval, binding and distribution.
- Recorded completed work in production logs, including accurate quantity output, materials used and problems encountered, to inform supervisors and positively affect future operations.
Clerk
Motel Six:Ruthy(188)809-9818
Mountain View, C.A
10.2006 - 09.2007
- Monitored and directed work of lower-level clerks.
- Performed data entry tasks to update customer accounts records.
- Inventoried and ordered materials, supplies and services.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Scanned documents into digital formats ensuring accuracy of content.
- Computed, recorded and proofread data or reports.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Copied, sorted and filed records of office activities and business transactions.
- Troubleshot office equipment, computer hardware and software issues.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Organized and maintained filing systems for confidential documents.
- Provided excellent customer service to ensure satisfaction.
- Maintained inventory levels of office supplies and equipment as needed.
Tutor
Chavez Elementary School:Alisi(650)329-2828
East Palo Alto, C.A
01.2006 - 08.2006
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Facilitated discussions and interactive activities to promote engagement and deepen understanding of subject matter.
- Offered support and strategies for students with learning disabilities to achieve academic success.
- Created engaging learning materials and exercises to facilitate understanding and retention.
- Adapted instruction methods based on individual learning styles.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Used technology in tutoring sessions to diversify and enhance learning.
- Provided homework help and test preparation strategies to improve study habits and test-taking skills.
- Implemented curriculums to develop subject matter knowledge in pupils.
- Guided students in the development of critical thinking and problem-solving skills.
- Developed personalized tutoring strategies to improve students' academic performance in subjects such as math, science, and English.
- Presented tutoring workshops and academic support sessions for small groups.
Education
Bachelor of Science - Sociology
Notre Dame De Namur University
Belmont05-2018
AS - Sociology, General Sociology
Foothill College
Los Altos, C.A01.2011
High School Diploma -
Yerba Buena High school
San Jose, C.A01.2005
Skills
- Planning
- Organizational Skills
- Enthusiasm
- Tact
- Patience
- Sense of Humor
- General Office Skills
- Customer Service
- Front Office Operations
- Filing
- Auditing
- Typing
- File systems maintenance
- Research
- Scheduling
- Spreadsheet tracking
- Analytics
- Recordkeeping
- Presentations
- Complex Problem-solving
- Social media sites
- Quick learner
- Administrative tasks
- Digital archiving
- Record preparation
- Verbal and written communication
- Strategic planning and analysis
- Client relationships
- Strong academic record
- Data interpretation
- Fast learner
Hobbies and Interests
- Softball
- Hula Dancer
- Involved in church such as the youth activities
- Plays the horn for youth band
- Use free time performing for elderly homes
- President for Foothills Polynesian Club
- Volunteer to perform for Juveniles in jail, school events, and fundraise for the Japan tsunami
- Interested in helping out our community and those in need of help
Personal Information
Date of Birth: 04/08/87
References
References available upon request.
Timeline
Caregiver
Patient:Willie Mays;Son Michael(646)456-3456
01.2021 - 01.2024
Internship Economic Development
Newark City Hall:Anne Stedler (510)578-4000
01.2021 - 01.2023
Internship San Francisco City
Dr Don Stannard-Friel(650)508-3500
01.2016 - 01.2018
Book Scanner
Google
11.2007 - 06.2008
Clerk
Motel Six:Ruthy(188)809-9818
10.2006 - 09.2007
Tutor
Chavez Elementary School:Alisi(650)329-2828
01.2006 - 08.2006
Bachelor of Science - Sociology
Notre Dame De Namur University
AS - Sociology, General Sociology
Foothill College
High School Diploma -
Yerba Buena High school
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