Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Arellano

El Paso,TX

Summary

Dynamic Community Manager at Bohannon Development with a proven track record in maximizing rental income and enhancing resident relations. Skilled in financial budgeting and effective communication, I successfully organized community events and streamlined operations, fostering a vibrant living environment while minimizing expenses through strategic planning.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Community Manager

Bohannon Development
06.2004 - Current
  • Streamlined operations by communicating efficiently with residents, keeping meticulous records, budget management, and internal collaboration.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate opportunities for increased revenue.
  • Worked with maintenance staff to complete timely repairs and make readies while seeking preventative maintenance opportunities.
  • Conducted regular inspections of both interior and exterior of property for damages.
  • Organized regular community events, fostering a sense of belonging among residents and promoting networking opportunities.
  • Maximized rental income while minimizing expenses through effective planning and control.

Education

High School Diploma -

J.M. Hank High School
El Paso, TX

Skills

  • Community engagement
  • Staff management
  • Payment management
  • Problem-solving
  • Time management
  • Verbal and written communication
  • Apartment inspections
  • Daily operations management
  • Property inspections
  • Resident relations
  • Employee performance management
  • Property tours and inspections
  • Financial budgeting and reporting

Certification

* National Apartment Leasing Professional (NALP) 2018

* Certified Apartment Portfolio Supervisor (CAPS) 2019

Timeline

Community Manager

Bohannon Development
06.2004 - Current

High School Diploma -

J.M. Hank High School

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