Heather Arenth
Dozers Grill
Phoenix,AZ
16
years of professional experience
To utilize the skills I have learned in my previous positions while aquiring new skills. To work for a good organization.
Work History
Waitress
6 Months- Managed daily operations at the restaurant, ensuring smooth service and customer satisfaction.
- Delivered attentive table service, accurately recorded orders, and coordinated timely kitchen communication.
- Greeted guests promptly, explained menu selections, and answered questions about daily specials.
- Processed payments accurately, handled cash and card transactions, and balanced receipts at shift end.,
- Rose Alexander, Manager; PH: 602-694-5551
Caretaker for family member
1 Year 11 Months- Provided compassionate care to family member, assisting with daily tasks such as meal preparation and personal grooming.
Customer Service Representative
1 Year 3 Months- Facilitated customer inquiries by answering phones regarding passport application processes. to assist customer with knowledge on the best and most fast way to receive a passport and setting appointments for customers to go to a passport agency to get a passport.
- Trained new representatives on service standards, call handling, and issue resolution procedures.
- Jack Jordan, Recruiter; PH: 843-455-4971
Waitress
7 Years 4 Months- Managed daily operations at the restaurant, ensuring smooth service and customer satisfaction.
- Delivered attentive table service, accurately recorded orders, and coordinated timely kitchen communication.
- Greeted guests promptly, explained menu selections, and answered questions about daily specials.
- Processed payments accurately, handled cash and card transactions, and balanced receipts at shift end.
- John O’Connell, Manager/Owner; PH: 602-867-0984
Front Desk Associate
1 Year 7 Months- Greeted guests, completed check-ins, and resolved inquiries using reservation and property management systems.
- Processed payments, posted charges, and balanced daily transactions with accuracy.
- Coordinated room assignments, arrivals, and departures to support smooth front desk operations.
- Michelle Mitchell PH: 602-920-5222
Queue Coordinator / Billing Dept
2 Years 1 Month- Skills: Managed queue for incoming calls for service, set appointments, took credit card information and processed payments. Assisted with customer care complaints.
- Coordinated service schedules and technician assignments to support timely remote and onsite computer repairs.
- David Gerhart, Manager; PH: 877-692-6972
Waitress
3 Years 4 Months- Managed daily operations at the restaurant, ensuring smooth service and customer satisfaction.
- Delivered attentive table service, accurately recorded orders, and coordinated timely kitchen communication.
- Greeted guests promptly, explained menu selections, and answered questions about daily specials.
- Processed payments accurately, handled cash and card transactions, and balanced receipts at shift end.
- Steve Stevens, Manager; PH: 602-923-2389
Personal Banker
2 Years 8 Months- Opened consumer checking, savings, and certificate accounts while ensuring complete documentation and accuracy.
- Processed daily teller transactions, cash handling, and account maintenance with precision and confidentiality.
- Educated clients on online banking, mobile tools, and account features to improve self-service adoption.
- William Pelton, Manager; PH: 480-513-1912
Education
High School Diploma
- Accounting Principles 1 at Scottsdale Community College
- Business Internship Co-op, trained in Microsoft Word and Excel
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Attention to detail
Timeline
Waitress
Dozers Grill
01.2026 - 07.2026Read More
Caretaker for family member
Self-employeed
11.2023 - 10.2025Read More
Customer Service Representative
Hunter Hollis
08.2022 - 11.2023Read More
Front Desk Associate
Comfort Inn & Suites
01.2021 - 08.2022Read More
Queue Coordinator / Billing Dept
My Computer Works Inc
08.2018 - 09.2020Read More
Waitress
The Dubliner Irish Pub
03.2016 - 07.2023Read More
Waitress
Upper Crust Pizza
01.2013 - 05.2016Read More
Personal Banker
US Bank
02.2010 - 10.2012Read More
Horizon High School
High School Diploma
Read More