Heather Arseneau
Lincoln
Summary
Dedicated professional with extensive expertise and a results-oriented approach, prepared to excel in a Specialist role. Proven ability to manage tasks effectively while supporting organizational goals through collaboration and adaptive strategies. Renowned for exceptional communication and analytical skills, ensuring seamless operations and consistent outcomes that drive success. Committed to fostering a positive work environment and enhancing team performance through innovative solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Airbnb Housekeeping
Community Barn Real Estate
Middlebury (village), VT
06.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Office Bookkeeper
South Mountain Transport
Vergennes, VT
03.2022 - 08.2025
- Maintained and processed invoices, deposits, and money logs.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Input financial data and produced reports using Quickbooks
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
Surgical Room Specialist
University of Vermont Medical Center
Burlington, VT
01.2025 - 05.2025
- Assisted with patient positioning and transport during surgical procedures.
- Supported equipment preparation and maintenance to ensure operational readiness.
- Aided in anesthesia support during intubation and handled pathological and laboratory specimens under supervision.
- Trained new staff on operational procedures, fostering a culture of compliance and excellence.
Medical Assistant
Four Seasons Dermatology
Colchester, VT
10.2017 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Oriented and trained new staff on proper procedures and policies.
Mortgage Loan Processor
Union Bank
South Burlington, VT
09.2013 - 10.2017
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Communicated with attorneys and insurance companies concerning progress of loan file.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Processed mortgage loan applications accurately and successfully for over 5 years.
Education
Some College (No Degree) - Nutritional Science
University of Vermont
Burlington, VTSome College (No Degree) - History
Suffolk University
Boston, MAHigh School Diploma -
Champlain Valley Union High School
Hinesburg, VT2005
Skills
- Clinical Documentation
- HIPAA Compliance
- Patient Flow Management
- Medical Procedures
- Medical terminology knowledge
- Wound care
- Suture Removal
- Friendly, positive attitude
- Teamwork and collaboration
Certification
BLS
Timeline
Airbnb Housekeeping
Community Barn Real Estate
06.2025 - Current
Surgical Room Specialist
University of Vermont Medical Center
01.2025 - 05.2025
Office Bookkeeper
South Mountain Transport
03.2022 - 08.2025
Medical Assistant
Four Seasons Dermatology
10.2017 - 06.2023
Mortgage Loan Processor
Union Bank
09.2013 - 10.2017
High School Diploma -
Champlain Valley Union High School
Some College (No Degree) - Nutritional Science
University of Vermont
Some College (No Degree) - History
Suffolk University
Software
EMA EHR
,Quickbooks
,Excel