- Volunteer Work
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Fundraising Events
- Youth Development Programs
- Offering time and support to shelters for the homeless, women, and animals
- Participating in fundraising events to support local charities, schools, or community projects
Open To Work
Heather Barone
Burnet,TX
Work Preference
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
21
21
years of professional experience
Work History
Project Manager
Gibraltar Global
Burnet, TX
04.2016 - 02.2023
- Managed over 428 projects during a seven-year tenure, with an average project budget of $2 million.
- Created and distributed comprehensive bid packages outlining the scope and contract provisions.
- Purchased all necessary materials and equipment for project completion.
- Coordinated delivery of equipment and materials to ensure prompt project execution.
- Ensured that project teams fully understood all aspects and responsibilities related to prime contracts.
- Demonstrated ability in prime contract checklists and organizational structures.
- Negotiated, analyzed, and prepared order agreements, subcontracts, and cost control budgets.
- Provided quarterly financial reports to stakeholders.
- Prepared and sent weekly billing statements to clients, resolving any billing disputes as they arose.
- Mentored new employees, supporting their professional growth and skill development.
- Conducted training in new system installations for subcontractors and Department of Transportation employees.
- Prepared and provided Buy American and ASMI material certifications to governing entities.
Preschool Teacher / Activities Coordinator / Camp Counselor
HCF Christian Academy
Burnet, TX
02.2014 - 04.2016
- Oversee the education and well-being of children between the ages of three and five, facilitating their readiness for kindergarten by implementing developmentally proper activities.
- Develop and deliver lesson plans that are engaging and developmentally suitable, incorporating play-based learning, storytelling, and music.
- Design and implement a curriculum focused on developing social, emotional, physical, and intellectual skills. Teach basic concepts such as colors, shapes, numbers, and letters, both in group settings and one-on-one.
- Establish and enforce classroom rules and routines to create a safe, positive, and structured environment.
- Transport students for after school program. Provide care and physical education activities for children aged six to twelve.
- As a camp counselor my duties include planning and executing daily schedules, leading games, and crafts, providing emotional support, enforcing safety rules, and performing basic first aid. Counselors must also help with camp maintenance, manage minor disputes, and communicate with other staff, parents, and supervisors.
Customer Service Manager
CURBCO
Houston, TX
01.2013 - 01.2014
- Recruited, trained, and supervised all customer service representatives.
- Administered employee performance reviews and disciplinary procedures, as necessary.
- Maintained customer concerns and quality assurance ratings of 98% or higher.
- Reviewed customer orders for accuracy and managed inventory status.
- Collaborated with department managers and served as liaison between sales, customers, and vendors.
- Supported the development and launch of a web-based interactive order processing program.
- Ensured the accuracy of product specifications for a line of over 150,000 make/models and eighty-five vendors.
- Managed seven key accounts, overseeing order processing, product shipment, billing, warranty issues, and dispute resolution.
- Facilitated communication between departments about customer service issues and specialized product requests.
- Designed customized customer service programs to address individual customer needs, including product demand and inventory control.
- Accompanied sales team members to present programs to potential clients.
Retreat Director / Sales Manager
Massage Heights
Lakeway, TX
02.2009 - 04.2012
- Recruited and trained sales staff in customer service, product knowledge, and sales techniques.
- Managed inventory and product placement to increase visibility and sales.
- Processed payroll, managed petty cash, and prepared daily cash deposits.
- Prepared payroll, inventory, and sales reports.
- Aided with membership enrollment, credit verification, and accounting concerns.
- Recommended membership accounts and made necessary adjustments.
- Developed a corporate wellness program and related marketing initiatives.
- Managed customer service disputes and resolved issues effectively.
Sales Professional
Mercedes Homes/Gehan Homes
Austin, TX
03.2004 - 02.2009
- New Home Builder
Real Estate Broker
Playground Destinations Inc. / Intrawest Corporation
Aspen / Snowmass, CO
03.2002 - 01.2004
- Resort Development Company
Education
Bachelor of General Studies - Psychology, Sociology, Organizational Management
Texas Tech University
Lubbock, TXSkills
- Project management
- Cross-functional collaboration
- Inventory control
- Logistics management
- Compliance monitoring
- Expense reports
- Advanced understanding of [software name]
- Planning and scheduling
- Verbal and written communication
- CMS expertise
- Budgeting and forecasting
- Financial administration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Increased company revenue by $[Amount] by negotiating [Deal description].
- Designed and launched the [Project Name] Project, resulting in a [Number]% increase in market share for the company.
Interests
Timeline
Project Manager
Gibraltar Global
04.2016 - 02.2023
Preschool Teacher / Activities Coordinator / Camp Counselor
HCF Christian Academy
02.2014 - 04.2016
Customer Service Manager
CURBCO
01.2013 - 01.2014
Retreat Director / Sales Manager
Massage Heights
02.2009 - 04.2012
Sales Professional
Mercedes Homes/Gehan Homes
03.2004 - 02.2009
Real Estate Broker
Playground Destinations Inc. / Intrawest Corporation
03.2002 - 01.2004
Bachelor of General Studies - Psychology, Sociology, Organizational Management
Texas Tech University