Heather Bayliff
Bedford,United States
Summary
With over 13 years of experience in the gas industry, as a skilled and versatile logistics planner who can handle complex and dynamic challenges. The mission is to ensure the timely and efficient delivery of packaged gases to customers across various sectors and regions. A strong background in supply chain management, strategic planning, and communication, and enjoy working with a diverse and collaborative team at MATHESON.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Packaged Gas Logistics Planner
MATHESON
09.2023 - Current
- Planning and scheduling deliveries of packaged cryogenic gasses in a timely and efficient manner, in the most efficient and cost-effective manner
- Communicate with internal customers to ensure adequate supplies of product
- Confirm systems data (Tank readings, telemetry readings, planned deliveries) to determine and adjust delivery schedule for all accounts.
Global Helium Logistics Planner
MATHESON
01.2023 - 11.2023
- Scheduling Helium deliveries
- Booking vessels to ship Helium to other countries
- Invoicing customers
- Manage export licenses.
Dry-Ice Planner
MATHESON
11.2019 - 12.2022
- Determine customer's dry-ice needs
- Schedule full truckloads of dry-ice in the most efficient and cost-effective manner
- Deconflict scheduling issues
- New hire training.
Cryogenic Dispatcher in Bulk Gasses
MATHESON ... the Gas Professionals (TM)
11.2010 - 03.2019
- Schedule truckload deliveries of liquid oxygen, nitrogen, and argon in the most efficient and cost-effective manner while ensuring the highest level of safety and customer service
- Determine customer delivery requirements by analyzing tank levels and communicating with our customers
- Enter daily customer and driver tank readings in the order entry system to ensure forecast accuracy
- Communicate daily with terminal managers to assess driver/equipment availability and any scheduling issues
- Review daily plant inventory and production rates to determine product availability
- Train new dispatchers.
National Account Manager
Comdata
08.2006 - 08.2010
- Managed 300+ domestic accounts with total contracts valued at $30 million dollars
- Managed and coordinated client communications, conflict resolution, and compliance including documentation of processes and policies for external distribution
- Identified and acted on customer clues and developed creative opportunities for company growth to maximize profits
- Effectively presented all sales specific information to the operations team
- Liaison between customers and Sales Lead/Director of operations with the ability to effectively communicate customer requirements including documentation from planning to conception
- Designed, implemented and managed reporting of customer account activity, status and call reports using advanced data models
- Proactively developed & maintained relationships with my customers.
Skills
- Microsoft Word
- Supply Chain
- Strategic Planning
- Scheduling Coordination
- Transportation Planning
- Logistics Analysis
- Route Optimization
- Problem-Solving
- Punctual and Dependable
- Shipment Tracking
- Analytical Thinking
Current Job
Packaged Gas Logistics Planner, MATHESON | Cryogenic Supply Chain, Irving, Texas
Certification
- Six Sigma, Matheson Gas - 10+ Years
Timeline
Packaged Gas Logistics Planner
MATHESON
09.2023 - Current
Global Helium Logistics Planner
MATHESON
01.2023 - 11.2023
Dry-Ice Planner
MATHESON
11.2019 - 12.2022
Cryogenic Dispatcher in Bulk Gasses
MATHESON ... the Gas Professionals (TM)
11.2010 - 03.2019
National Account Manager
Comdata
08.2006 - 08.2010
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