Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Heather Bell

Heather Bell

Charlotte,NC

Summary

Founder and owner of "BROW," an acclaimed brow studio since 2008. Renowned for hard work, dedication, and a passion for delivering exceptional client experiences. Specializes in brow threading, waxing, tinting, henna, and lamination with 19 years of experience. Additionally, holds 6 years of expertise in permanent makeup, focusing on powder brows, lash line enhancement, and lip blushing.

Overview

16
16
years of professional experience

Work History

Owner/Operator

BROW
03.2008 - Current
  • I am a brow artist specializing in brow waxing, threading, henna, tinting, lamination and ombré/powder brows.
  • Over 19 years of experience in the beauty industry, running a business for 16 of those years.
  • Managed employees for over a decade.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Established foundational processes for business operations.
  • Trained and developed team members to build human capital.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.

Education

2 years completed - Business

CPCC Library - Central Campus
Charlotte, NC

Cosmetologist license - Cosmetology

North Meck Cosmetology
Huntersville, NC

Permanent Makeup Certification - Permanent Cosmetics And Tattooing

Mara Academy
Charlotte, NC
01.2021

Permanent Makeup Certification - Permanent Cosmetics And Tattooing

5 Star Academy
Texas
02.2020

Skills

  • Master Brow Artist
  • Brow Threading and Waxing Expert
  • Brow and Permanent Makeup Artistry
  • Management and Training
  • Client Satisfaction
  • Continuing Education and Certifications

Accomplishments

  • Various Permanent Makeup Certifications from Mara Academy, 5 Star Academy, SPCC PMU Conference, etc.
  • Winner of Best Brows in Charlotte (4 years in a row)
  • Achieved consistent client satisfaction throughout the years, resulting in a 5 star rating.
  • Managed a team of 4 employees.

Timeline

Owner/Operator

BROW
03.2008 - Current

2 years completed - Business

CPCC Library - Central Campus

Cosmetologist license - Cosmetology

North Meck Cosmetology

Permanent Makeup Certification - Permanent Cosmetics And Tattooing

Mara Academy

Permanent Makeup Certification - Permanent Cosmetics And Tattooing

5 Star Academy
Heather Bell