Heather Bellotte
Health
Lula,GA
Summary
Experienced Certified Nursing Assistant professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. While I have been a certified Nursing assistant for 21 years I am also well experienced with Medical Records. I can manage multiple tasks, as well as utilizing electronic medical record systems, and provide excellent customer service to patients and staff. Im aware of how to adhere to medical records policies and procedures to comply with HIPAA regulations. I know how to track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
Medical Records and Health Information Technician
Friendship Health And Rehab
Cleveland, GA
10.2011 - Current
- Sorted and distributed incoming and outgoing medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Verified accuracy of patient information in medical records.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed up with medical staff regarding missing information in patient records.
- Monitored changes in regulations and guidelines affecting medical records management, adjusting departmental policies accordingly.
Medical Records and Health Information Technician
Northeast Ga Health System
Gainesville , Ga
07.2010 - 09.2011
- Implemented electronic health record systems, improving the accessibility and organization of medical documentation.
- Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
Certified Nursing Assistant
Friendship Health And Rehab
Cleveland, GA
03.2004 - 06.2010
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Certified Nursing Assistant In Training
Friendship Health And Rehab
Cleveland, GA
07.2003 - 03.2004
- Improved patient satisfaction by efficiently responding to call lights and addressing individual needs.
- Ensured patient safety by closely monitoring and reporting changes in health status to nursing staff.
- Collaborated with interdisciplinary healthcare team members to develop comprehensive care plans for residents.
- Supported patients'' emotional well-being by developing trusting relationships and actively listening to concerns.
- Aided in mealtime experiences that encouraged healthy eating habits while adhering to dietary restrictions.
- Maintained thorough documentation of patient care tasks and progress towards treatment goals.
- Provided companionship during recreational activities, enhancing social engagement for residents within the facility.
- Managed time efficiently while prioritizing tasks according to urgency and importance for optimal patient outcomes.
- Provided customized care according to individual health plan.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Worked alongside certified nursing assistants to check vitals and tend to patient needs.
- Maintained compliance with HIPAA and organizational privacy-protecting policies.
Cashier
Morris Grocery
Lula, Ga
09.1999 - 10.2003
- Answered questions about store policies and addressed customer concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with bagging groceries, leading to a more efficient and pleasant shopping experience.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
Education
High School Diploma -
East Hall High School
Gainesville, GA 08.2000 - 05.2003
Skills
- Feeding Assistance Expertise
- Responding to Emergencies
- Companionship and Emotional Support
- Quality Assurance Controls
- Family Support and Assistance
- Medical Records Management
- Grooming and Bathing Assistance
- Supporting Personal Needs
- Measuring Bodily Fluids
- Documentation Procedures Expertise
- Quick Problem Solver
- Efficient and Reliable Team Player
- Medical Release of Information ROI
- Data Entry
- Inventory Coordination
- Medical Terminology Understanding
- Protected Health Information
- Informational Releases
- Patient Information Verification
- Patient Care Plans
Timeline
Medical Records and Health Information Technician
Friendship Health And Rehab
10.2011 - Current
Medical Records and Health Information Technician
Northeast Ga Health System
07.2010 - 09.2011
Certified Nursing Assistant
Friendship Health And Rehab
03.2004 - 06.2010
Certified Nursing Assistant In Training
Friendship Health And Rehab
07.2003 - 03.2004
High School Diploma -
East Hall High School
08.2000 - 05.2003
Cashier
Morris Grocery
09.1999 - 10.2003
Similar Profiles
Abbi CooperAbbi Cooper
CNA at Friendship Health And RehabCNA at Friendship Health And Rehab
Lerah BinghamLerah Bingham
LPN/ADON at Gold City Health and RehabLPN/ADON at Gold City Health and Rehab
Nicole StanleyNicole Stanley
CNA - Certified Nursing Assistant at Trilogy Health/ The Willows at SpringhurstCNA - Certified Nursing Assistant at Trilogy Health/ The Willows at Springhurst