Heather Betz
Phoenix,AZ
Summary
Accomplished educator with expertise in curriculum development and learner engagement, previously at Cartwright SD. Enhanced ELL student proficiency by 15% on AZELLA assessments. Proficient in educational technology, including Storyline 360 and Canvas. Strong communicator, fostering inclusive learning environments and driving student success through innovative instructional strategies.
Overview
17
17
years of professional experience
Work History
Substitute Teacher
Educational Services, Inc.
01.2025 - 01.2026
Payroll Specialist
Sunwest Employer Services
Phoenix, USA
05.2024 - 08.2025
- Operated Pay Plus software to ensure accurate payroll processing for multiple companies.
- Reported new hires for all clients to maintain compliance with employment regulations.
- Designed and delivered training for client payroll processes.
- Created training for multi-state new hire reporting.
- Managed client communications to resolve HR-related inquiries efficiently.
Receptionist
Avondale Earnhardt Hyundai
Avondale, USA
10.2023 - 05.2024
- Greeted customers warmly and directed them to appropriate departments.
- Managed incoming calls and scheduled appointments efficiently.
- Managed customer communications via phone to address inquiries and provide information.
- Maintained organized reception area and ensured cleanliness.
- Processed invoicing and receipting for departmental transactions to ensure accurate financial records.
Legal Case Manager
LaSalle Network
Chicago, USA
01.2023 - 04.2023
- Organized and maintained confidential legal files to ensure accessibility and compliance.
- Supported attorney teams by coordinating outreach initiatives to strengthen client relationships.
- Developed communication scripts for client interactions to enhance clarity and professionalism.
5th Grade Teacher
Peoria SD/Peoria Online School
Peoria, USA
09.2021 - 05.2022
- Developed engaging lesson plans aligned with state standards for diverse learners.
- Fostered a positive classroom environment encouraging collaboration and respect among students.
- Implemented effective classroom management strategies to maintain student focus and discipline.
- Created multimedia instructional materials for 100+ learners to enhance accessibility and engagement.
High School Teacher
Hope High School
Phoenix, USA
07.2018 - 07.2021
- Developed reading/writing curriculum based on Fiddler on the Roof to foster critical thinking and literary analysis skills.
- Created and delivered learning modules across five subject areas to enhance student engagement and learning outcomes.
- Wrote grant securing funding for student attendance at ASU Gammage Auditorium, expanding access to cultural experiences.
6th-8th Grade ELL Teacher
Isaac SD/Pueblo Del Sol
Phoenix, USA
07.2014 - 05.2016
- Achieved significant improvements in English proficiency progression, enabling students to advance their language skills effectively.
- Facilitated transition of 25% of students into mainstream classrooms through collaboration with educators, fostering inclusive learning environments.
- Piloted new ELA curriculum for middle-grade ELL immersion, enhancing student engagement and learning outcomes.
Teacher (2nd, 5th, 7th, 8th)
Cartwright SD
Phoenix, USA
08.2008 - 06.2014
- Implemented targeted instructional strategies, resulting in measurable improvement in student performance on math assessments.
- Increased ELL student proficiency by 15% on AZELLA assessments, demonstrating effective support for language acquisition.
- Developed project-based learning curriculum for gifted students in math, enhancing engagement and critical thinking.
Education
Master of Science - Learning Experience Design & Educational Technology
Western Governors University
Salt Lake City, UT01-2026
Bachelor of Science - Elementary Education
Ferris State University
Big Rapids, MI05-2007
Associate of Arts -
Grand Rapids Community College
Grand Rapids, MI05-1999
Skills
- Curriculum development
- Learner engagement
- Assessment Design
- Learning Management Systems
- Storyline 360 and Rise 360
- Canvas and Genially
- Educational Technology
Additional Teaching Roles
- Substitute Teacher, Educational Services, Inc., 2025, 2026
- Substitute Teacher, Substitutes Any Time, 2017, 2018
- 7th Grade Teacher, Imagine Schools Camelback, 2016, 2017
Timeline
Substitute Teacher
Educational Services, Inc.
01.2025 - 01.2026
Payroll Specialist
Sunwest Employer Services
05.2024 - 08.2025
Receptionist
Avondale Earnhardt Hyundai
10.2023 - 05.2024
Legal Case Manager
LaSalle Network
01.2023 - 04.2023
5th Grade Teacher
Peoria SD/Peoria Online School
09.2021 - 05.2022
High School Teacher
Hope High School
07.2018 - 07.2021
6th-8th Grade ELL Teacher
Isaac SD/Pueblo Del Sol
07.2014 - 05.2016
Teacher (2nd, 5th, 7th, 8th)
Cartwright SD
08.2008 - 06.2014
Master of Science - Learning Experience Design & Educational Technology
Western Governors University
Bachelor of Science - Elementary Education
Ferris State University
Associate of Arts -
Grand Rapids Community College