Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Black

Reading,PA

Summary

Focused patient care professional accustomed to prioritizing and delivering outstanding patient care. Offers 25+ years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Patient Care Assistant/Certified Nursing Assistant

Reading Hospital Rehabilitation At Wyomissing
01.2022 - Current
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
  • Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
  • Monitored vital signs regularly, assisting in early identification of potential health issues.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
  • Implemented infection control protocols effectively, reducing the spread of illness within the facility.
  • Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Supported patient admissions, discharges, and transfers to promote team productivity.

Certified Nursing Assistant/Certified Nursing Restorative Aide

UCCH Homes Ephrata Manor
08.2013 - 01.2022
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.

Certified Nursing Assistant

HCR ManorCare
07.2006 - 07.2013
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Teacher's Assistant

Reading School District Head Start
08.2005 - 06.2006
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Documented student progress and communicated with parents to keep informed.

Education

Physical Therapy Assistance

Pennsylvania State University
Hazleton Pa

High School Diploma -

Oley Valley Senior High School
Oley, PA
06.1996

Health Occupations

Berks Career And Technolgy Center
Oley PA
06.1996

Skills

  • Organizational standards
  • Basic Life Support
  • Goal Setting
  • Documentation
  • Written and verbal communication
  • Emotional Support
  • End of life care
  • Physical therapy support
  • Vital signs monitoring
  • Personal Hygiene Assistance
  • Relationship Building
  • Vital Signs Documentation
  • Mobility Assistance
  • Specimen Collection
  • Dementia Care
  • Infection Control
  • Organizational Skills
  • Safety Protocols
  • Compassionate Care
  • Catheter Care
  • Blood Glucose Testing
  • Adaptable
  • Professional Bedside Manner
  • Bedsore Prevention
  • Electronic Charting
  • Caregiver Relations
  • HIPAA Compliance
  • CNA Certification

Certification

  • CNA - Certified Nursing Assistant since December 1995

Timeline

Patient Care Assistant/Certified Nursing Assistant

Reading Hospital Rehabilitation At Wyomissing
01.2022 - Current

Certified Nursing Assistant/Certified Nursing Restorative Aide

UCCH Homes Ephrata Manor
08.2013 - 01.2022

Certified Nursing Assistant

HCR ManorCare
07.2006 - 07.2013

Teacher's Assistant

Reading School District Head Start
08.2005 - 06.2006

Physical Therapy Assistance

Pennsylvania State University

High School Diploma -

Oley Valley Senior High School

Health Occupations

Berks Career And Technolgy Center
Heather Black