Heather Blubaugh
Hampstead,MD
Summary
Compassionate Data Entry and Family Support Worker with 17 years of experience in family center based program and data entry. Skilled at paying attention to detail while maintaining all data entry in a timely fashion and knowledge of local resources. Known for providing caring and comprehensive support to families and children. Works great with others and independently, with great time management skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Family Support Worker
Human Services Programs of Carroll County INC.
Westminster , Maryland
10.2007 - Current
- Entered client data in centralized database.
- Assisted in facilitating parent support groups addressing topics such as positive discipline, parenting topics, child passenger safety, and many more.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Transported participants to and from the center on a daily basis.
- Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
- Performed data entry, data cleaning, and data coding for analysis.
- Supported initiatives for data integrity and normalization.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Ordered supplies and equipment to maintain adequate inventory levels.
Education
Associate of Science - Medical Billing and Coding
University of Phoenix
Tempe, AZ04-2016
Skills
- Community Resources
- Health Programs
- Family Case Plans
- Customer Service
- People Skills
- Basic Math
- Team Building
- Working Collaboratively
- MS Office
- Computer Skills
- Data Management
- Organization and Planning Skills
Certification
Certified Child Passenger Safety Seat Technician
CPR and First Aid Certified
Adult and Children Mental Health Certified
Community Volunteer
- Administrative Assistant with Team Unity Basketball (2020-Current)
References
References available upon request.
Timeline
Family Support Worker
Human Services Programs of Carroll County INC.
10.2007 - Current
Associate of Science - Medical Billing and Coding
University of Phoenix
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