Heather Breyette
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Patient Registration Representative
MHealth Fairview
03.2023 - Current
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Accurately inputted patient and insurance information into company's computer system using Epic.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Scheduled appointments using computerized calendars in Epic.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phone calls and messages for medical facility, scheduling appointments and handling patient inquiries.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Patient Access Representative
MHealth Fairview -Southdale Hospital
10.2021 - 03.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into Epic to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Facilitated communication between patients and various departments and staff.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Preschool Room Teacher
Primrose School Of Lakeville North
05.2019 - 10.2021
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Incorporated multiple types of teaching strategies into classroom.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Promoted physical, mental and social development using classroom games and activities.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Completed daily reports, meal count sheets and attendance logs.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Teacher
Children's Praise And Rainbows
09.2018 - 05.2020
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Promoted physical, mental and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Completed daily reports, meal count sheets and attendance logs.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Education
Bachelor of Science - Nursing
Normandale Community College
Minneapolis, MN12.2025
Associate of Arts - Generals, Elementary Education
Normandale Community College
Minneapolis, MN01.2009
Skills
- Personal Representative
- Representative Training
- Patient Scheduling
- Registration Processes
- Critical Thinking
- Epic Training
- Patient Care
Timeline
Patient Registration Representative
MHealth Fairview
03.2023 - Current
Patient Access Representative
MHealth Fairview -Southdale Hospital
10.2021 - 03.2023
Preschool Room Teacher
Primrose School Of Lakeville North
05.2019 - 10.2021
Teacher
Children's Praise And Rainbows
09.2018 - 05.2020
Bachelor of Science - Nursing
Normandale Community College
Associate of Arts - Generals, Elementary Education
Normandale Community College
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