Summary
Overview
Work History
Education
Certification
Timeline
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Heather Bryk

Depew,NY

Summary

To secure a position in a Nurse Leadership position where I can utilize my skills and past experiences to effectively assist and support nurses while developing business goals related to operational challenges in the healthcare system.

Overview

1
1
Certification
11
11
years of professional experience

Work History

Registered Nurse Team Lead

United Health Group
10.2021 - Current
  • Management and training of nurses
  • Monitors customer goals and outcomes
  • Collaborate with partner programs and interdisciplinary teams
  • Facilitate weekly meetings with nurses and Medical Director
  • Onboarding of new nurses
  • Preparation of Customer Audits
  • Monitoring of nurse performance.

Registered Nurse Case Manager

United Health Group
09.2017 - 10.2021
  • Health education and support
  • Identification of barriers and gaps in care
  • Collaboration with Medical Director and other interdisciplinary teams
  • Coordination of member care and appropriate referrals
  • Member advocacy

Registered Nurse Advocate

United Health Group
01.2015 - 09.2017
  • Benefits and claims support
  • Health education
  • Preventive care
  • Advocacy
  • Treatment decision support
  • Referrals to programs
  • Case management referrals

Education

MSN -

Capella University

BSN -

Trocaire College

A.A.S. Nursing -

BSN Speech Therapy -

Certification

CCM Certification, 05/19

Timeline

Registered Nurse Team Lead

United Health Group
10.2021 - Current

Registered Nurse Case Manager

United Health Group
09.2017 - 10.2021

Registered Nurse Advocate

United Health Group
01.2015 - 09.2017

BSN Speech Therapy -

A.A.S. Nursing -

BSN -

Trocaire College

MSN -

Capella University
Heather Bryk