Summary
Overview
Work History
Education
Skills
Timeline
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Heather Callender

Heather Callender

Alton,IL

Summary

Proven track record of enhancing customer satisfaction and streamlining delivery processes as a Delivery Driver at Amazon. Skilled in navigation and problem-solving, I excel in fast-paced environments, demonstrating exceptional teamwork and a positive attitude. Achieved notable efficiency in package handling and route optimization, significantly contributing to operational success.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Amazon
08.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Stocker Associate

Walmart
03.2024 - 08.2024
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Removed debris and packaging from boxes and separated for recycling or disposal.

Shift Leader

Dominos's Pizza
03.2021 - 01.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Education

High School Diploma -

East Alton Wood River High School
Wood River, IL
12.2020

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Problem-Solving
  • Punctual and Reliable
  • Loading and unloading
  • Heavy Lifting
  • Map reading and navigation skills

Timeline

Delivery Driver

Amazon
08.2024 - Current

Stocker Associate

Walmart
03.2024 - 08.2024

Shift Leader

Dominos's Pizza
03.2021 - 01.2023

High School Diploma -

East Alton Wood River High School

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Heather Callender