Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Carswell

Shelby,NC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

2
2
years of professional experience

Work History

Catering Staff Member

Taste Of The Town
12.2023 - Current
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Cleared dishes and glassware quickly following each course.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
  • Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
  • Maintained flexible work schedule to meet event needs.
  • Achieved safe food handling practices by following all necessary guidelines and procedures.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Administrative Assistant

Mama Lissa's Tiny Tot University
05.2022 - Current
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.

Education

High School Diploma -

Pinnacle Classical Academy
Shelby, NC
06.2024

Associate of Arts -

Cleveland Community College
Shelby, NC
05.2024

Skills

  • Sanitation Practices
  • File Organization
  • Cleaning and sanitizing
  • Health and Safety Regulations
  • Customer Service
  • Early Childhood Education

Timeline

Catering Staff Member

Taste Of The Town
12.2023 - Current

Administrative Assistant

Mama Lissa's Tiny Tot University
05.2022 - Current

High School Diploma -

Pinnacle Classical Academy

Associate of Arts -

Cleveland Community College
Heather Carswell