Heather Cartee
Chesnee,SC
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 18 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures and Data Entry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Customer Service /Personal Loan Specialist
Credit Central, LLC
07.2006 - Current
- Streamlined application processes for increased customer satisfaction and timely loan disbursements.
- Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.
- Processed loan applications and monitored progress from start to finish.
- Daily Job Processes : Answering Incoming Calls, Processing Client Payments, Handles Client Collection Calls, Data Entry and Tax Preparation. Maintains Customer Sensitive Information,
Education
High School Diploma -
Landrum High School
Landrum, SCSkills
- Collections experience
- Loan Servicing
- Loan Processing
- Complaint Handling
- Attention to Detail
- Effective Communication
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Multitasking
- 10-Key Data Entry
- Cash Handling
- Reliability
- Customer service-focused
- Customer Service
Timeline
Customer Service /Personal Loan Specialist
Credit Central, LLC
07.2006 - Current
High School Diploma -
Landrum High School
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