Heather Celleghin
Sales Rep
Westfield ,IN
Summary
Results oriented professional with over 20 years of outside sales experience, relationship building, design consulting, and inventory control. Excels in making genuine connections with people, organization of special events and decor installations, as well as enhancing accuracy and reducing stock shortage of inventory. Proven track record in selling, listening, teamwork, collaboration, and making significant improvements in operational efficiency. Committed to delivering exceptional customer service experiences and exceeding sales goals.
Overview
27
27
years of professional experience
Work History
Inventory Specialist
Petite G Jewelers
01.2022 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
Personal Assistant/House M
Traci Warren
02.2018 - 05.2020
- Anticipated needs proactively by staying updated on boss' preferences to provide personalized assistance effectively.
- Streamlined communication for boss by organizing correspondence and prioritizing urgent matters.
- Assisted in maintaining healthy work-life balance for boss through coordinating family schedules and leisure activities.
- Provided multifaceted services by running errands, managing mail, scheduling appointments, and arranging transportation.
- Maintained utmost confidentiality with sensitive information, safeguarding my boss's privacy, while serving as trusted confidant.
- Managed event planning for both personal and professional occasions.
- Handled financial matters with discretion, overseeing bill payments, budgeting, and expense tracking.
- Organized and de-cluttered residence.
- Maintained appropriate filing of personal and professional documentation.
- Responded to personal emails and other correspondence to facilitate communication.
Sales and Design Consultant
Enflora Flowers
06.1997 - 01.2018
- Prospected, qualified, proposed and closed business on a consistent basis.
- Overachievement of sales goals for over 20 years.
- Effectively listened to client's needs and successfully communicated them to the design team in order to reach a successful design solution for the project.
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process-whether it be floral design or holiday decor installation.
- Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
- Evaluated clients existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
- Attended industry events and trade shows to stay current on market trends and expand professional relationships.
- Increased referral rates through exceptional customer service and communication skills.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Optimized space planning for improved functionality in both residential and commercial spaces.
- Effectively sold company designs by building long time relationships with clients.
- Team player during busy holiday season, and assisted in many aspects of the floral business.
Education
Bachelor of Science - Fashion Merchandising/ Minor in Sociology
Indiana University
Bloomington, IN05.1993
Skills
- Consultative Sales Approach
- Account Management
- Strategic Account Development
- Verbal and Written Communication
- Client Relationship Development
- Relationship Cultivation
- Motivated Team Player
- Exceptional Time Management
- Territory Development
- Multitasking and Organization
- Strong Interpersonal Skills
Timeline
Inventory Specialist
Petite G Jewelers
01.2022 - Current
Personal Assistant/House M
Traci Warren
02.2018 - 05.2020
Sales and Design Consultant
Enflora Flowers
06.1997 - 01.2018
Bachelor of Science - Fashion Merchandising/ Minor in Sociology
Indiana University
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