Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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J. Brooks Branscomb

Sandy,UT

Summary

Highly motivated & knowledgeable Watch Sales Associate with extensive customer service and 15 years of in person sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions including long term follow up to ensure client satisfaction & build rapport for a long term client-salesman relationship.

Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Watch Specialist & Inventory Buyer

J. Brooks Jewelers
02.2007 - Current
  • Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
  • Associate trainer for watch brands
  • Oversee purchasing and sales of Estate watches
  • Buyer of new watch inventory
  • Assistant to Sales Manager
  • Perform basic bench working skills: Polishing & Refinishing, Stone Tightening
  • Rhodium Plating, Battery Replacements, Diamond & Gemstone Inspection
  • Nightly counts & inventory management
  • Refurbished visual aspects of watches by polishing and cleaning metal and glass faces and bands.
  • Removed, cleaned and replaced external components such as the crystal or movement.
  • Provided quotes to customers based on detailed inspections and identification of necessary repairs, material costs and time involved.

Computer Sales Specialist

Xidax LLC
08.2017 - 05.2019
  • Stayed in frequent communication with district management via phone, Zoom and email to remain current on changing computer sales strategies.
  • Partnered with computer sales team and other store personnel to deliver unparalleled customer support and maximize revenue.
  • Listened to customers to identify needs and build personalized computing solutions.
  • Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
  • Engaged customers throughout sales process and followed store procedures to maximize satisfaction.

Senior Game Advisor

GAMESTOP INC
02.2008 - 09.2010
  • Worked alongside the management team and trained employees
  • Consult with clients to ensure appropriate products were purchased
  • Up-sell products and services
  • Daily inventory
  • Maintain magazines, subscriptions, discount cards and pre-orders for new games

Education

No Degree - Meteorology

Salt Lake Community College
Salt Lake City, UT

High School Diploma -

Cottonwood Highschool
Cottonwood Heights, UT
06.2007

Skills

  • Customer Satisfaction
  • Cash Register Operations
  • Consultative Sales Approach
  • Product Selection
  • Active Listening Skills
  • Product Management
  • Communication Techniques
  • Interpersonal Strengths
  • Customer Preferences

Accomplishments

  • Eagle Scout

Certification

  • Certified Breitling Level 1 training, Breitling - 2006-2009
  • Certified Tag Heuer Level 1 training, Tag Heuer, - 2005-2009
  • Eagle Scout

Affiliations

Founding member of the Horological Society of Utah 501c3

Timeline

Computer Sales Specialist

Xidax LLC
08.2017 - 05.2019

Senior Game Advisor

GAMESTOP INC
02.2008 - 09.2010

Watch Specialist & Inventory Buyer

J. Brooks Jewelers
02.2007 - Current

No Degree - Meteorology

Salt Lake Community College

High School Diploma -

Cottonwood Highschool
J. Brooks Branscomb