Heather Cheyney
San Diego
Summary
Dedicated and experienced professional with a background in state government services, seeking to leverage my expertise in motor vehicle services and local transportation assistance.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Staff Services Analyst
State of California, Department of Transportation
San Diego
02.2009 - 09.2016
- Supported the Division of Local Assistance in managing transportation grants and projects
- Analyzed and processed data for local transportation projects to ensure compliance with state regulations
- Coordinated communication between local agencies, stakeholders, and state officials
- Assisted in the development and implementation of policies related to local transportation funding
- Prepared detailed reports and presentations for management and external stakeholders
Motor Vehicle Field Representative
State of California, Department of Motor Vehicles
San Diego
02.2000 - 02.2009
- Assisted customers in resolving motor vehicle-related issues, including licensing and registration
- Provided detailed information to the public regarding California vehicle codes and regulations
- Processed applications and ensured compliance with state and local regulations
- Collaborated with team members to improve customer service processes
- Conducted field visits to verify compliance and resolve complex customer concerns
Education
Bachelor of Arts - [Your Field]
University Name
Skills
- Analytical skills
- Problem-solving skills
- Written communication
- Verbal communication
- Knowledge of California state vehicle codes
- Knowledge of transportation policies
- Project management
- Deadline management
- Proficient in Microsoft Office Suite
- Proficient in office software
- Customer service skills
- Administrative leadership
References
Available upon request.
Timeline
Staff Services Analyst
State of California, Department of Transportation
02.2009 - 09.2016
Motor Vehicle Field Representative
State of California, Department of Motor Vehicles
02.2000 - 02.2009
Bachelor of Arts - [Your Field]
University Name