Personable and dedicated advocate for individuals in need of services with extensive experience in the social service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Capable of smoothly handling strategic planning, operational and administrative requirements. Accustomed to working in highly confidential environment. Articulate, enthusiastic and results-oriented with a demonstrated passion for building relationships with clients and cultivating partnerships with other agencies and organizations.
Effectively investigated allegations of abuse. Forensically trained to interview all parties involved in the complaint. Assisted and testified in criminal proceeding. Assessed situations for safety and made the necessary recommendations for medical and psychological treatment. If a child was determined unsafe if their current environment, a complaint would be filed with Juvenile Court and the child would be removed from their current setting and new placement would have to be identified. Accurately documented investigations and wrote reports. Ensured the safety of children and completed successful removal and placement of children in a safe environment. Comfortable in crisis situations and able to deescalate confrontations. Successfully maintained a high caseload successfully.