Years of professional experience
Heather Clark
Delray Beach,Florida
Summary
Highly skilled and hardworking individual with five years' experience at a functional medicine practice as a patient advocate, and five years experience in the restaurant/hospitality industry. Recently joined a local small business as an event coordinator while taking on a second job bartending on the side. Consistent positive interactions with customers and patients. Detail oriented and excels in both communication and organization.
Overview
11
11
3
3
College Degrees
1
1
Certification
Work History
Bartender
Duffys Sports Grill
01.2024 - Current
Event Coordinator
Picnics in Paradise, LLC
01.2024 - 07.2024
- Coordinated schedules and timelines for events.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Director of Onboarding & Patient Advocate
The Biostation
01.2023 - 01.2024
- Added responsibility and promotion to my current job position as a patient advocate
- Turned potential leads into patients
- Managed the onboarding department and trained employees who reported to me directly
- Scheduled blood work and doctor consultations for new patients
- 50+ calls, 100+ minutes on the phone a day
- Extensive knowledge about the company, answering all questions
Patient Advocate
The Biostation
03.2020 - 01.2024
- Personally handled 500+ patient accounts
- Patient assistant. Liaison between patient and medical provider
- Competitive sales-like position
- Managed patient treatment plans with the medical provider
- Ordered patient medications
- Extensive knowledge in all treatments, benefits, and side effects
- Formed relationships with all patients so they felt comfortable in my care
- Worked with local compounding pharmacies to ensure medications were delivered on time
- Remained calm and proactive during medical emergencies.
Office Coordinator
The Biostation
11.2019 - 03.2020
- Greeted patients in a timely manner
- Checked every patient in for their appointment
- Knowledgeable in answering questions regarding Nutrient IV and IM Treatments
- Scheduled and created blood requisition forms.
Server & Bartender
The Boca Raton Resort & Beach Club
05.2018 - 11.2019
Server & Bartender
Anthony's Coal Fired Pizza
01.2017 - 05.2018
Server
Bocca Lupo Coal Oven Pizza
11.2016 - 01.2017
Hostess
Donato's Italian Restaurant
01.2014 - 10.2016
Education
Bachelor of Arts - Communication Studies
Florida Atlantic University
Boca Raton, FL01.2020
Minor - Sociology
Florida Atlantic University
Boca Raton, FL01.2020
Minor - Hospitality and Tourism Management
Florida Atlantic University
Boca Raton, FL01.2020
High School Diploma -
North Port High School
North Port, FL01.2016
Skills
- Excellent communication skills
- Computer and Microsoft Office knowledge: Excel, PowerPoint, Word, etc
- Trained in using Salesforce
- Highly responsible and reliable
- Interpersonal skills
- Extensive hospitality background
- Medical sales and assistant experience
- Upbeat, outgoing, and positive
- Strong multitasking
- Leadership skills
Certification
Certificate in Meetings and Events Management, Florida Atlantic University, 2020
Timeline
Bartender
Duffys Sports Grill
01.2024 - Current
Event Coordinator
Picnics in Paradise, LLC
01.2024 - 07.2024
Director of Onboarding & Patient Advocate
The Biostation
01.2023 - 01.2024
Patient Advocate
The Biostation
03.2020 - 01.2024
Office Coordinator
The Biostation
11.2019 - 03.2020
Server & Bartender
The Boca Raton Resort & Beach Club
05.2018 - 11.2019
Server & Bartender
Anthony's Coal Fired Pizza
01.2017 - 05.2018
Server
Bocca Lupo Coal Oven Pizza
11.2016 - 01.2017
Hostess
Donato's Italian Restaurant
01.2014 - 10.2016
Bachelor of Arts - Communication Studies
Florida Atlantic University
Minor - Sociology
Florida Atlantic University
Minor - Hospitality and Tourism Management
Florida Atlantic University
High School Diploma -
North Port High School
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