Heather Clark
Mayo Clinic
Rochester,MN
2027
years of professional experience
Results-driven professional with a versatile background in sterile processing and administrative support. Known for strong attention to detail and effective training ability, consistently ensuring compliance and improving team performance.
Work History
Sterile Processing Technician
1 Year 7 Months- Inspected and processed surgical instruments for cleanliness and functionality.
- Operated sterilization equipment, ensuring compliance with safety and quality standards.
- Assisted in training new staff on sterilization protocols and procedures.
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Field Services Assistant
- Provided administrative support to management, maintained efficient office workflow.
- Managed correspondence and communication between departments to improve collaboration
- Maintained accurate records and documentation for project tracking and reporting
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Forklift Certified
- OSHA 10 Certification
Emergency Department Registrar
- Processed patient registrations efficiently, ensuring accurate data entry and documentation.
- Coordinated with medical staff to verify insurance information and obtain necessary authorizations.
- Expedited the admissions process, efficiently registering patients and collecting pertinent medical history details.
- Assisted in reducing billing errors by accurately recording all necessary financial and insurance information during registration.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
Machine Operator
- Monitored production processes to ensure adherence to safety standards.
- Collaborated with team members to meet daily production targets consistently.
- Trained new operators on equipment usage and safety protocols effectively.
- Implemented process improvements, reducing downtime and increasing productivity.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- OSHA 10 Certified
Education
High School Diploma
Skills
Sterilization procedures
Staff training
Forklift Certified
Registrar
Timeline
Sterile Processing Technician
Mayo Clinic
01.2025 - CurrentRead More
Field Services Assistant
TDS Telecommunications
2023 - 2025Read More
Emergency Department Registrar
St. Elizabeth's Hospital
2022 - 2023Read More
Machine Operator
Miller Electric Mfg Co.
2012 - 2022Read More
Guthrie High School
High School Diploma
Read More