Heather Clemmons
Brockport,NY
Summary
Highly-driven and results orientated professional with a passion for delivering exceptional performance. Known for taking initiative, setting ambitious goals, and consistent on exceeding expectations. Eager to bring a strong work ethic and innovative mindset to contribute to team success and drive growth.
Overview
9
9
years of professional experience
Work History
Owner/Operator Cleaning Specialist
R/H Cleaning
Rochester, NY
06.2021 - Current
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Optometric Technician
Towne and Country Eyecare
Spencerport, NY
01.2021 - 12.2022
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Checked patient records for accuracy and updated them when necessary.
- Scheduled appointments for patients according to their needs and preferences.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Maintained a clean work environment by sterilizing instruments after each use.
- Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
- Contacted insurance companies to verify coverage information prior to treatment.
Administrative Coordinator
Cayuga Orthotics and Prosthetics
Rochester, NY
03.2016 - 09.2018
- Organized and maintained filing systems for sensitive documents.
- Answered phones and routed calls to appropriate personnel.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Maintained calendars for multiple executives.
- Created expense reports using company software applications.
- Developed tracking systems for departmental projects and initiatives.
- Greeted visitors in a courteous manner and directed them to the appropriate office or person.
- Processed invoices from vendors in a timely manner according to company policies.
Education
Bachelor of Science - Healthcare Administration
SUNY Canton
Canton, NY12-2024
Associate of Science - Science Education
Monroe Community College
Rochester, NY06-2020
Skills
- Insurance Preauthorization
- Supply Restocking
- Chart Preparation
- Medication Administration
- Tonometry Testing
- Visual field Testing
- Paperwork Management
- Revenue Generation
- Marketing
Timeline
Owner/Operator Cleaning Specialist
R/H Cleaning
06.2021 - Current
Optometric Technician
Towne and Country Eyecare
01.2021 - 12.2022
Administrative Coordinator
Cayuga Orthotics and Prosthetics
03.2016 - 09.2018
Bachelor of Science - Healthcare Administration
SUNY Canton
Associate of Science - Science Education
Monroe Community College
Similar Profiles
Kyra ShepardKyra Shepard
Cleaning Manager at Rebecca's Cleaning Services / Sunshine Home Cleaning SolutionsCleaning Manager at Rebecca's Cleaning Services / Sunshine Home Cleaning Solutions
Veronica VasquezVeronica Vasquez
I have helped out in Los dos Laredo’s tuxedos at Cleaning Exec Cleaning ServicesI have helped out in Los dos Laredo’s tuxedos at Cleaning Exec Cleaning Services
Remedios HopkinsRemedios Hopkins
Cleaner at Millennium Cleaning (WA) Unit Trust trading as Airlite CleaningCleaner at Millennium Cleaning (WA) Unit Trust trading as Airlite Cleaning
Brittany Spies-HuntBrittany Spies-Hunt
Associate at AldiAssociate at Aldi
Kayla WebbKayla Webb
Store Manager at Spencer's GiftsStore Manager at Spencer's Gifts