Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heather Conley

Seattle,WA

Summary

  • Accounts payable professional with a background in managing accurate and timely invoicing and payment posting
  • Possess strong organizational and multi-tasking skills, and adept at data entry and analysis to ensure billing accuracy
  • Experienced in fast-paced environments and adaptable to last-minute changes
  • Fast learner who works well under pressure and recoginzed for attention to detail, thoughtful contributions to the team, and customer satisfaction
  • Likes taking on new challenges
  • Eclectic professional background contributes to other tranferrable skills (floral design, social work, accounts payable)
  • Note: Gaps in employment are due to attending a full time training program, and planned medical leave for surgery (issue is resolved) which was followed by limited opportunities due to COVID outbreak

Overview

13
13
years of professional experience

Work History

Billing Specialist/Data Quality Analyst

Sagiliti
Excelsior, MN
06.2021 - 03.2025
  • Input statement information, verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks, electronic payment transfers, and online payments
  • Developed strong professional rapport with vendors and clients
  • Provided support to other departments within the organization as needed
  • Worked with team members to identify and develop process improvements
  • Utilized various software and tools (including QuickBooks)
  • Provided oversight to billing team to ensure timeliness and accuracy
  • Utilized technical skills to troubleshoot complex problems and implement solutions
  • Analyzed, monitored and reported on data quality metrics such as completeness, accuracy, consistency and timeliness
  • Worked with developers to correct data quality errors
  • Recognized by management for providing exceptional customer service

Psychotherapist

Nystrom & Associates, Ltd.
Otsego, MN
10.2020 - 06.2021
  • Conducted initial assessments of clients to determine presenting issues and develop treatment plans
  • Evaluated clients' interests, abilities and needs alongside clinical presentations to develop targeted treatment plans
  • Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs
  • Provided crisis intervention services when needed
  • Documented all interactions with clients according to agency policy and procedures

State Program Administrator, Senior

State of Minnesota, MN Board of Social Work
Minneapolis, MN
11.2016 - 11.2019
  • Acted as main liaison with staff, applicants, licensees, and public on inquiries about social work practice
  • Conducted jurisdictional and regulatory analysis to ensure compliance with licensing requirements
  • Evaluated supervised practice documentation to verify adherence to regulations
  • Created correspondence and reports
  • Provided education and outreach to diverse stakeholder groups
  • Provided consultative services to the Board’s Compliance Unit
  • Supported leadership in statute interpretation, development and implementation of policies

Therapist II

Goodwill-Easter Seals Minnesota
St. Paul, MN
07.2012 - 06.2016
  • Comparable tasks and responsiblities as described under Nystrom & Associates, Ltd. position

Education

Master of Science - Social Work

University of St. Thomas
Saint Paul, MN
05-2012

Bachelor of Science - Social Work

St. Catherine University
Saint Paul, MN
05-2010

Skills

  • Payment posting
  • Data entry proficiency
  • Invoicing proficiency
  • Billing dispute/discrepancy resolution
  • Billing systems and software
  • Customer service
  • Time management
  • Problem-solving
  • Client relationship management
  • Independent and collaborative decision-making
  • Verbal and written communication
  • Database management, QuickBooks, Microsoft Office Suite

Accomplishments

  • 2023 Excellence award for helping team with database migration

Timeline

Billing Specialist/Data Quality Analyst

Sagiliti
06.2021 - 03.2025

Psychotherapist

Nystrom & Associates, Ltd.
10.2020 - 06.2021

State Program Administrator, Senior

State of Minnesota, MN Board of Social Work
11.2016 - 11.2019

Therapist II

Goodwill-Easter Seals Minnesota
07.2012 - 06.2016

Master of Science - Social Work

University of St. Thomas

Bachelor of Science - Social Work

St. Catherine University

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Heather Conley