JESSICA HAWKINS

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• Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
• Precisely completed appropriate claims paperwork, documentation and system entry.
• Precisely evaluated and verified benefits and eligibility.

• Served as a mentor figure within the small group setting, offering guidance on both academic and personal matters.
• Improved communication skills among group members through targeted icebreakers and team-building exercises.
• Managed diverse groups of individuals, ensuring a safe and inclusive environment for all participants.
• Assessed participant needs at the beginning of each session, tailoring content accordingly for maximum engagement and relevance.