Heather Cordova
Salt Lake City,UT
Summary
Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
8
8
years of professional experience
Work History
Operations Manager
FedEx
North Salt Lake, Utah
10.2019 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Supported health and safety technicians aligned to facility by providing guidance, coaching and direction.
- Assessed workplace conditions for potential hazards, such as chemical exposure and poor ergonomics.
- Monitored employee activities to ensure adherence to established safety protocols.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Certified switcher trainer.
- Utilized yard management computer systems to input shift data.
- Developed and implemented yard management protocols to ensure efficient use of resources.
Package Handler
FedEx
North Salt Lake, UT
01.2017 - 09.2019
- Loaded and unloaded shipments from trucks, and picked up and moved packages.
Skills
- Workflow optimization
- Safety compliance
- Hazard assessment
- Yard management
- Employee supervision
- Process improvement
- Team building
- Employee training
- Problem solving
- Time management
- Communication skills
- Written communication
- Professional demeanor
Timeline
Operations Manager
FedEx
10.2019 - Current
Package Handler
FedEx
01.2017 - 09.2019