Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Experience
Timeline
Open To Work
Hi, I’m

Heather Cornett

Ball Ground,GA

Work Preference

Job Search Status

Open to work

Summary

Compassionate Customer Service Specialist with training in customer service, caregiving, psychology, and child psychology. Delivered exceptional customer satisfaction by managing high volumes of inbound calls and fostering strong relationships through active listening and effective communication. Contributed to team success by prioritizing tasks in fast-paced environments and resolving escalated customer support issues.

Overview

1
Certification
3
years of professional experience

Work History

Bath and Body Works, Limited Brands
Canton, GA

Customer Service Representative
07.2001 - 01.2004

Job overview

  • Addressed and resolved customer concerns to improve retention.
  • Provided timely support to enhance customer satisfaction.
  • Ensured accuracy of records and transactions to support service quality.
  • Assisted customers in selecting products that meet their needs.
  • Handled customer inquiries and resolved issues efficiently.
  • Processed transactions accurately at the point of sale.

Education

Union County High School
Blairsville, GA

High School from Psychilogy
07.2026 - 07.2026

University Overview

Skills

  • Customer Service
  • Client Relationship Management
  • Client relations
  • Conflict resolution
  • Communication
  • Problem Solving
  • Organization
  • Teamwork
  • Microsoft Office
  • Psychology
  • CustomConflict Resolution Assessment
  • Customer service

Certification

  • Diploma in Customer Service
  • Diploma in Psychology
  • Diploma in Child Psychology (CPD Certified)
  • Diploma in Caregiving
  • Psychology: Memory and Cognition
  • Psychology: Biology and Behaviour

Additional Experience

Additional Experience
Children's Book Author - Author of the 'Growing Up with Milo' series.

Timeline

Union County High School
High School from Psychilogy
07.2026 - 07.2026
Customer Service Representative
Bath and Body Works, Limited Brands
07.2001 - 01.2004
Heather Cornett