Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern
Heather Coup

Heather Coup

Enid,OK

Summary

Dedicated and attentive individual with a passion for cleanliness and organization. Experienced in maintaining tidy spaces and ensuring tasks are completed efficiently. A reliable candidate ready to take on any challenge and willing to relocate for the right opportunity.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Housekeeper

The Clean Machine
08.2008 - 09.2025
  • I've also worked on and off for myself cleaning commercial and residential.
  • Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
  • Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
  • Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
  • Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
  • Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
  • Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
  • Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
  • Achieved an average turnover time per room that was XX% faster than the company standard through efficient work methods
  • Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times
  • Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
  • Performed deep-cleaning tasks on a regular basis to maintain high standards of cleanliness throughout the hotel premises
  • Received positive feedback from guests for exceptional attention to detail in maintaining clean and well-organized rooms

Subway Sandwich Artist

Subway-JB Food Service
09.2020 - 10.2020
  • Made sub sandwich for customer.

Housekeeping

Home Away Suites
07.2020 - 08.2020
  • Cleaned motel rooms

Housekeeping

Country Inn & Suites
06.2019 - 07.2019
  • Cleaned motel rooms bathrooms and made beds vacuumed and wipe down stuff.

Maintenance

Diversified Maintenance
10.2016 - 11.2016
  • Cleaned bathrooms wiped down windows, took out trash and mopped and waxed
  • Maintained compliance with environmental regulations by properly handling hazardous materials/waste disposal/etc
  • Maintained accurate records of all maintenance activities, including repairs made, parts used, and costs incurred
  • Responded promptly to emergency repair requests to minimize production disruptions

Education

10th - undefined

Enid High School
Enid, OK
05.2004

Skills

  • Floor care
  • Hotel experience
  • Hospitality
  • Laundry (7 years)
  • Home Care
  • Sanitation
  • Caregiving
  • Cashiering
  • Cleaning Experience (7 years)
  • Industrial cleaning
  • English
  • Kitchen Experience (4 years)
  • Time Management
  • Commercial Cleaning (7 years)
  • Janitorial experience
  • Residential Cleaning (7 years)
  • Buffing
  • Customer service
  • Serving Experience (7 years)
  • Environmental Services
  • Custodial Experience (7 years)

Certification

  • Driver's License
  • May 2025 to May 2027
  • Drivers license

Timeline

Subway Sandwich Artist

Subway-JB Food Service
09.2020 - 10.2020

Housekeeping

Home Away Suites
07.2020 - 08.2020

Housekeeping

Country Inn & Suites
06.2019 - 07.2019

Maintenance

Diversified Maintenance
10.2016 - 11.2016

Housekeeper

The Clean Machine
08.2008 - 09.2025

10th - undefined

Enid High School

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