Heather Cronotti
CANASERAGA,NY
Summary
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity. My entire career I've been a resource Officer learning most job's throughout the facilities.
Overview
12
12
years of professional experience
Work History
Correctional Officer
NYSDOCCS
12.2014 - 02.2025
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells or cubicales of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, cubicales and common areas.
- Assisted in the training/orientation of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Completed intake paperwork, fingerprints, and searches.
- Transported inmates to and from court hearings, medical appointments and other locations.
Correctional Officer
Steuben County Sheriff's Office
03.2010 - 09.2011
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Transported inmates to and from court hearings, medical appointments and other locations.
Education
GED -
University At Albany Education Department
Mt. Morris, NY06-2008
Skills
- Contraband detection
- Cell search procedures
- Inmate transportation
- Public safety
- Incident reporting
- Emergency response
- Restraint techniques
- Self-defense tactics
- Perimeter control
- Tower surveillance
- Firearm operations trained
- First aid and CPR trained
Timeline
Correctional Officer
NYSDOCCS
12.2014 - 02.2025
Correctional Officer
Steuben County Sheriff's Office
03.2010 - 09.2011
GED -
University At Albany Education Department
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