Heather Crouse
Denison
Summary
Business-minded, with a record of successfully managing daily operations of a business, reviewing sales reports, inventory, and hiring and training employees. Charismatic leader focused on creating a positive atmosphere and ensuring financial success.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Texoma Physicians Group
Sherman
03.2023 - Current
- Maintained accurate medical records through charting and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations and or procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Kept a weekly log of inventory.
Business Owner
The Burger Barn
Denison
03.2017 - 03.2023
- Delegated work to staff, setting priorities and goals.
- Hired, trained and motivated staff to fill all restaurant openings.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Led business operations by running payroll, making bank deposits, and analyzing income and expenses to maintain cost-effective operations.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Ensured compliance with health codes, safety regulations, and other applicable laws.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
Insurance Agent
First Bank
Durant
01.2015 - 03.2017
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Processed payments received from clients promptly according to established procedures.
- Maintained accurate records of all insurance transactions using computer software systems.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
Education
Dental Assistant Certification - Dental Assisting
Grayson County College
Denison, TX05-2012
High School Diploma -
Pottsboro High School
Pottsboro, TX05-2008
Skills
- Inventory management
- Staff management and hiring
- Payroll
- Cost analysis and savings
- Issue resolution
- Customer relations
Timeline
Medical Assistant
Texoma Physicians Group
03.2023 - Current
Business Owner
The Burger Barn
03.2017 - 03.2023
Insurance Agent
First Bank
01.2015 - 03.2017
Dental Assistant Certification - Dental Assisting
Grayson County College
High School Diploma -
Pottsboro High School