Experienced manager with a strong background in retail and food service operations, inventory control, cash reconciliation, and customer service. Known for overseeing daily workflow, resolving issues quickly, and keeping operations efficient and compliant.
Overview
7
7
years of professional experience
Work History
Owner, Manager
Outcasts Diner and Sports Bar
Riggins, Idaho
05.2025 - 08.2026
Managed daily diner and sports bar operations at Outcasts.
Directed daily operations, enhancing workflow and service delivery efficiency.
Resolved customer complaints promptly to maintain high standards of service and loyalty.
Monitored inventory levels to maintain stock availability., ensuring sufficient stock and reducing waste.
Controlled food, beverage, and supply ordering.
Built client relationships through consistent and friendly communication. through exceptional customer service.
Manager
Riggins One Stop
Riggins, Idaho
05.2024 - 07.2026
Managed inventory levels and facilitated stockroom supply and shelf restocking to ensure product availability.
Managed cash drawers, deposits, and register reconciliation.
Managed cash drawer operations, ensuring accurate deposits and register reconciliations at the end of each shift.
Monitored staff performance and addressed issues to enhance team effectiveness.
Enforced customer service standards and resolved customer issues to maintain high satisfaction levels.
Coordinated cashier schedules, provided break coverage, and offered front-end support to enhance operational efficiency.
Supported daily convenience store operations at Riggins One Stop.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Deli Manager, Cashier
Riggins White Water Market
Riggins, Idaho
08.2019 - 05.2024
Oversaw daily deli operations, optimizing workflow for timely food preparation and efficient service.
Trained and supervised staff, maintaining high operational standards and improving service quality.
Ensured compliance with food safety regulations through regular inspections and staff training.
Managed deli counter operations at White Water Market, serving prepared foods and sandwiches.
Monitored product freshness and rotation, ensuring appealing merchandising in market display cases.
Delivered exceptional customer service by actively engaging with customers and addressing inquiries.