Heather Daumer

• Maintain an updated knowledge of processes and procedures.
• Research and resolve member's issues as they arise.
• Assist members with daily monetary transactions as well as maintaining accurate member information.
• Maintain an understanding and educate members and potential members of our products and services as to better meet their individual needs.
• Assist in directing new employees in daily operations, processes and procedures, and compliance.
• Maintain accurate daily log books and monthly audits.
• Maintain vault reconciliation on a daily basis.

• Assisted in maintaining accurate records to provide information for use in compiling monthly audits.
• Interacted with members on a daily basis, while shadowing a trainer as to learn our members as well as their needs.
• Reviewed, compiled, and shipped consumer loan documents.
• Performed non-cash transactions, such as; check deposits, transfers, debit card issues, and member information updates
• Maintained dormant and overdraft account and delinquent loans

• Correctly received quest's orders and processed payments.
• Responded efficiently to guest's concerns.
• Mastered Point of Sale system for digital processing.

• Processed and issued payroll.
• Performed daily invoicing and payments.
• Performed monthly bank reconciliation.
• Facilitated Benefits Administration.
• Processed new employees.
• Maintained Collections.
• Supervised accurate inventory.
• Maintained and provided information for surprise corporate insurance audits.
• Performed Accounts Payable Receivable.
• Facilitated monthly safety meetings.
• Implemented and enforced the company's employee manual outlining proper business procedures and office polices.

*** As this company is no longer in in operation, you may reach the former owner, Margie Rimer @ 432-385-8141.

• Provided our guests with friendly and proficient guest service.
• Processed orders in an accurate and timely manner.
• Suggested menu items suited to our guest's individual wants and needs.

• Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
• Completed and filed returns with tax departments at local, state and federal levels.
• Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
• Delivered comprehensive tax documentation required for accurate individual and corporate returns.

• Maintained employee information and disciplinary actions.
• Processed newly hired employees.
• Coordinated and chaired monthly benefits meetings.
• Processed Health, dental, life, short & long term disability, and supplemental insurance.
• Acted as a liaison between our employees and various insurance companies.