Heather Davis
Forest,VA
Summary
I'm a hard working woman ready to learn new things! I am great at listening to a problem and fixing it! I will always be on time or even early somedays.
Overview
13
13
years of professional experience
Work History
Flex Supervisor
Sheetz
2023.04 - 2024.09
- Implemented a comprehensive training program that led to a significant increase in staff competency levels.
- Addressed employee concerns promptly, fostering a positive work environment that encouraged growth and development.
- Boosted customer satisfaction with timely order fulfillment and accurate inventory management.
Dunkin Donuts
2016.01 - 2017.01
- Made all the drinks from frappucinos to cappuccinos
- Made sure my space was clean when I closed at night
- Also worked the front counter and drive through window.
Cashier
Cracker Barrel
2015.01 - 2016.01
- Checked customers out after their meals also asking if anything in the store caught their eye before they leave
- Made sure the retail space was clean and was also on the unboxing everything at night.
Teaching Assistant
Rustburg YMCA
2012.01 - 2015.01
- Worked with kids of all ages! helping with reading and anything else they had for homework
- Helped getting snacks and lunches ready.
Education
Rustburg High School
05.2015
Skills
- Management Skills
- Active listener
- Customer service skills
- Problem-solving skills
- Communication
- Employee Training
- Staff Development
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Team Leadership
Timeline
Flex Supervisor
Sheetz
2023.04 - 2024.09
Dunkin Donuts
2016.01 - 2017.01
Cashier
Cracker Barrel
2015.01 - 2016.01
Teaching Assistant
Rustburg YMCA
2012.01 - 2015.01
Rustburg High School