With home instead I do personal care services for a variety of different elderly patient's in their home
Patient's range from completely bed bound to simple companion care
My daily tasks include going into patient's home and completing the task list assigned to each specific patient. Grooming/baths , walking/Exercising and housekeeping are all apart of a normal working day.
Team Leader
Dialog Direct
Remote
02.2022 - 03.2023
While working with delta dental I worked with customers and co workers to insure customer satisfaction and understanding of their dental insurance polices
I also helped dental offices with their claims systems
Appointment Setter
eLead1ONE
Valdosta, GA
07.2021 - 01.2022
Working at elead I set appointments for customers services on their vehicles for different car dealerships around the country
Customer Service Representative
Concentrix
Valdosta, GA
10.2019 - 06.2021
While working with concentrix I gained knowledge and experience in customer service
With the company I worked in billing where I informed customers on how the billing system worked awhile also making adjustments when needed
Stay at Home Mom
Lakeland
Lakeland, GA
04.2012 - 09.2019
Education
Fayetteville technical community college
Fayetteville, NC
GED - Pharmacy Technician
Wiregrass Georgia Technical College Ashworth college
Norcross, GA
02.2015
Skills
Medical Billing
Classroom Management
Organizational Skills
Customer Service (4 years)
Curriculum Development
Sales (2 years)
CPR
Microsoft office (3 years)
Teaching
Certification
First Aid Certification
CNA
CPR Certification
Timeline
PCA Personal Care Assistant
Home Instead
04.2023 - Current
Team Leader
Dialog Direct
02.2022 - 03.2023
Appointment Setter
eLead1ONE
07.2021 - 01.2022
Customer Service Representative
Concentrix
10.2019 - 06.2021
Stay at Home Mom
Lakeland
04.2012 - 09.2019
GED - Pharmacy Technician
Wiregrass Georgia Technical College Ashworth college