Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Heather DeCarlo BSN RN

Freeport,FL

Summary

Seasoned and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

31
31
years of professional experience
1
1
Certification

Work History

RN Clinical Care Coordinator

Acentra Health
12.2023 - Current

Full-time RN Clinical Care Coordinator working with medically fragile Medicaid patients ages newborn to 20 years old. The average caseload is 60 recipients. I complete reviews/approvals for PPEC services (Prescribed Pediatric Extended Care) or send to second level physician review for additional consideration. I provide care coordination, complete assessments, develop and update care plans, provide resources, and schedule multidisciplinary team meetings between me, the parent/guardian, the PPEC staff, and insurance case managers/supervisors to review the current health treatment plans and confirm all needs are being met.

RN Care Coordinator

Nationwide Children's Hospital/Partners For Kids
10.2021 - 06.2023

Full-time RN Care Coordinator working with the Adolescent Medicine Clinic and the Teen and Pregnant Clinic at Nationwide Children's Hospital. The average caseload was 50 patients. I assisted in care coordination by scheduling appointments, transportation, developing and updating care plans, completing assessments, providing education and resources to assist in meeting the health and social needs of my patients and families. I was also a mediator between patients and their assigned Medicaid Managed Care Plans and worked to resolve issues, concerns, prior authorizations/denials/appeals.

RN Care Manager

CareSource
08.2016 - 08.2021

Full-time RN Care Manager focusing on Maternal/Child, High Risk OB and NICU CareSource members. I also cared for the general medicine and mental health populations. I managed a caseload between 70-250 members including low and high risk pregnant, postpartum, newborn, NICU, general medicine and behavioral health members. I assisted in coordinating care between the insurance company, outside providers and agencies by completing assessments and developing care plans to educate and assist members in meeting their needs and improving overall health.

RN Staff and Charge Nurse

Grant Medical Center/Labor and Delivery
04.2002 - 08.2016

Full-time Staff and Charge RN in the Labor and Delivery unit. I completed patient triage, admissions and discharges. I performed fetal monitoring, cervical exams, lab work, IV placement and care, medication administration, and assisted with labor, vaginal deliveries and C-Sections, including recovery. I completed initial assessments on newborns and provided lactation support. I cared for low/high risk pregnant mothers and their newborns through the antepartum, intrapartum and postpartum periods. I supervised staff, when working as the shift Charge Nurse, and assisted them with their new patient admissions, deliveries, and discharges.

RN Staff Nurse

Franklin Pre-Release Center/ODR&C
01.1995 - 03.2002

Full-time Staff RN with the Ohio Department of Rehabilitation and Corrections working with incarcerated women and juvenile females. I worked in the prison clinic. I assisted the providers, including the OBGYN residents, with their weekly clinics and completed the daily nurse triage clinics. I administered medications, assisted the diabetics with blood glucose monitoring/insulin administration, performed non-stress tests on pregnant inmates, completed initial health assessments on incoming inmates, scheduled inmates to see outside specialists, completed rounds on inmates in isolation cells, and made decisions regarding medical emergencies within the institution.

Education

Bachelor of Science - Nursing

Mount Carmel College of Nursing
Columbus, OH
12-2021

Diploma - Nursing

Mount Carmel School of Nursing
Columbus, OH
06-1993

Skills

  • Discharge planning
  • Health promotion
  • Community health
  • Direct patient care
  • Patient assessment
  • Patient education and counseling
  • Precepting
  • Case management
  • Staff supervision
  • EMR / EHR
  • Call triaging
  • Patient and family advocacy

Accomplishments

    Healthy Beginnings at Home/Associated with CareSource

    Housing Program/Research Study related to homelessness and pregnancy/decreasing infant mortality in Central Ohio.

Certification

Registered Nurse, State of Florida Multistate Nurse Compact License

Florida Board of Nursing

Issued Nov 2022/Expires Jul 2026

Timeline

RN Clinical Care Coordinator

Acentra Health
12.2023 - Current

RN Care Coordinator

Nationwide Children's Hospital/Partners For Kids
10.2021 - 06.2023

RN Care Manager

CareSource
08.2016 - 08.2021

RN Staff and Charge Nurse

Grant Medical Center/Labor and Delivery
04.2002 - 08.2016

RN Staff Nurse

Franklin Pre-Release Center/ODR&C
01.1995 - 03.2002

Bachelor of Science - Nursing

Mount Carmel College of Nursing

Diploma - Nursing

Mount Carmel School of Nursing