Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Timeline
Generic

HEATHER DE DONATO GARCIA

Elk Grove,CA

Summary

Highly skilled and compassionate health care professional trained in many fields/scopes including; AHA/Medic First Aid Instructor, emergency room technician, unit secretary, medical assistant/MA instructor, Emergency Dept billing/chart auditor, lab tech, Military Medic/Instructor (paramedic/LVN scope of practice), Transfer center coordinator/Referral specialist, nursing assistant, Case management assistant, sterilization tech Hospice referral coordinator and patient transporter. Committed to patient care and medical administration with 20+ years in the field. Dedicated and passionate about continuing education and career progression.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Transfer Center Referral Specialist

Sutter Health Sacramento Sierra Region
Sacramento, CA
10.2018 - Current
  • Case Management assistance under the direct supervision of the Transfer Center RN; Responsible for initiating all incoming requests for higher level of care transfers and lateral or repatriation transfers
  • Responsible for phone conferencing medical providers with one another and documenting clinical information of medical status and plan of care
  • Responsible for corresponding with Case Managers, Hospital Supervisors and external transfer center RNs with gaining acceptance at designated facilities
  • Responsible for Initiating ground and air transport of transferring patients to destination facilities
  • Responsible for Tele Stroke consult request; initiating immediate intake, paging out Neurologists to connect with facility Dr's and managing emergent transport to nearest stroke centers.

4NO7 Med Tech

USAF Reserves
Travis AFB, CA
11.2002 - Current

Master Sgt (E7) at Travis AFB

-Trained at Shepard AFB through the community college of the Air Force

-Nursing training equivalent to the scope of a paramedic and LVN with the ability to challenge either board if desired

-Current Career Advisor to 349th ASTS unit; Responsible for retirements, re-enlistment, recruitment and reclassifications to new career fields within the Air Force Reserves.

- Self Aid and Buddy care Wing advisor for TAFB Reserves; Responsible for training all medical and non medical personnel life saving techniques in deployed emergency settings.

-Current TCCC (Tactical combat care course) Wing Advisor for TAFB Reserves; new program replacing Self Aid and Buddy care. Responsible for training all medical and non medical personnel life saving techniques in deployed emergency settings.

-Assistant EMT Instructor; recertification classes for Medical personnel.

-RSSTP Group Advisor; Managing practical skills program and curriculum to include trauma skills with live patient sim lab

-RSV Instructor; teaching medical skills for military job function

-NCOIC of Base Plans; in charge of emergency management/evacuation

POC for medical unit

-Prior CPR instructor for Medical Unit

-Prior PHTLS certified (pre hostile trauma life support)

-Prior Infection control NCOIC (non commissioned officer in charge)

Hospice Dept Aide

Kaiser Permanente
Sacramento , CA
05.2019 - 02.2023
  • Responsible for all incoming referrals initiating hospice care from admitting hospitals, transition from home health and orders from primary care physicians within the clinic
  • Responsible for diverting cases to outside hospice agencies when necessary
  • Responsible for gaining authorizations and setting up deductibles from insurance companies and setting up charity authorizations when insurance coverage is granted
  • Responsible for clinical documentation of patients status in hospice and correspondence documentation with physicians and hospice/home health RNs assigned to the patient
  • Responsible for coordinating the order, delivery and return pick up of durable medical equipment

Emergency Department Charge Assistant

Dignity Health Sacramento
Sacramento, CA
11.2004 - 08.2021
  • Medical Assistant for Mercy Med Clinic in 2004-2007 in clinics; ophthalmology, family practice, general surgery, internal medicine, ENT and pediatrics.
  • ER tech Unit asst. combo at Methodist ER non trauma center 2007-2009; working under the scope of a medical assistant, EMT and Unit Assistant.
  • ER tech MSJ hospital Trauma Center 2009-2012; working under the scope of a medical assistant and EMT.
  • ER tech Unit assit. combo Methodist ER non trauma center 2012- present; working under the scope of a medical assistant, EMT and Unit Assistant.
  • ER Charge assit; auditing EHR of all ER visits for coding and reimbursement submission. to

AHA/ASHI BLS Instructor

Rescue training institute
Folsom, CA
04.2018 - 11.2018
  • Responsible for teaching and testing medical ancillary students  on their skills and knowledge of BLS application to obtain CPR certification.
  • Responsible for training non medical students on Basic First Aide and BLS skills to obtain BFA and CPR certification.
  • Responsible for teaching minors basic first aide for babysitting certifications.

Medical Assistant Instructor

Kaplan College
02.2007 - 10.2007
  • Sacramento , ca -Instructed classes teaching anatomy/physiology requirements for medical assistant students
  •  Instructed students on medical assistant scope of practice 
  • Instructed students on performing Immunizations and blood draws in a lab setting.
  • Prepared students for completion exam for certification.

Education

Community College of the Air Force
2003

AAPC CPC Coder Certificate - Medical Coding

Western Governors University
Salt Lake City, UT

Skills

Hands on Patient care skills

  • CPR Instructor certified
  • NREMT licensure
  • Splint/casting placement and removal
  • EKGs
  • Wound management/Irrigation
  • Vital Signs
  • Patient transfers/lifting
  • Medical supply ordering/stocking
  • Immunizations
  • Phlebotomy
  • Post mortem care
  • Medication Administration
  • Urinalysis
  • Visual acuity testing
  • Finger/Heel sticks
  • Venipuncture
  • IV Insertion/Discontinuation
  • Military Trauma Field care
  • Emergency management operations

Hospital Administration Skills

  • Case management assistance with hospice cases
  • Case management assistance with higher level of care transfers
  • Answering/directing calls
  • MD to MD conference calls
  • Tele stroke intaking
  • Clinical chart documentations
  • Initiating Patient Transfers
  • Handling admission Orders
  • Paging Drs on call/Corresponding with facility transfer centers for consultation calls
  • ER Billing and Chart auditing for reimbursement and coding
  • Power point presentations for health care education
  • Program management with military health care administration

Computer Program Skills

  • MS4
  • Cerner/First Net
  • Tele tracker
  • Epic/Health Connect
  • Central logic
  • My Ability
  • Allscripts
  • HCMS
  • CDS
  • Esolutions
  • One Source
  • Main Frame
  • Excel
  • Word
  • Power Point
  • Adobe PDF
  • Teams
  • MRDSS
  • ARCnet
  • AFportal
  • Arows-r
  • MyLearning
  • Sharepoint

Certification

NREMT Certification 

AHA BLS Instructor Certification 

ASHI BFA Certification

Accomplishments

Awarded the 4th Air Force Chiefs coin presented by the Chief Master Sergeant, CMSgt White of the 4th Air Force and two star General, Major General Ogden for training 1300 members in emergency medical skills for potential deployments in an accelerated time frame while on active duty orders.

Awarded the Chiefs Vigilant Warrior Award from the entire Chiefs wing of Travis AFB reserve component for coordinating an emergency medical program with a team of individuals for mock deployment exercises to prepare for potential deployments.

Awarded Senior Non Commissioned officer of the year for Travis AFB

Additional Information

In training for the position of career advisor for Travis AFB, Ca to over see all new enlisted, those ready for retirements and those submitting to cross train into other career fields.

Currently taking clep and dante exams through the Air Force Reserves to obtain general healthcare degree.

In process of utilizing GI bill to enroll to online health care administration program to obtain a BA through Travis AFB, CA.

Timeline

Hospice Dept Aide

Kaiser Permanente
05.2019 - 02.2023

Transfer Center Referral Specialist

Sutter Health Sacramento Sierra Region
10.2018 - Current

AHA/ASHI BLS Instructor

Rescue training institute
04.2018 - 11.2018

Medical Assistant Instructor

Kaplan College
02.2007 - 10.2007

Emergency Department Charge Assistant

Dignity Health Sacramento
11.2004 - 08.2021

4NO7 Med Tech

USAF Reserves
11.2002 - Current

Community College of the Air Force

AAPC CPC Coder Certificate - Medical Coding

Western Governors University
HEATHER DE DONATO GARCIA