Heather Dickey
Modesto,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Residential Case Manager
New Hope Recovery
Modesto, CA
06.2021 - Current
- Assisted healthcare providers in patient examinations, including taking vital signs, recording patient history, and preparing examination rooms.
- Administered medications and injections as directed by healthcare providers, ensuring accurate dosage and patient safety.
- Conducted laboratory tests such as urinalysis, TB testing
- Assisted clients with identifying and obtaining resources to meet their needs.
- Developed individualized service plans for each client based on assessments.
- Managed electronic health records (EHR) and ensured accurate documentation of patient information and treatment plans.
- Provided patient education on medication instructions, treatment procedures, and health maintenance.
- Educated clients on options to assist in making informed decisions.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
Education
Medical Assistant -
Institute of Technology
Modesto, CA06-2024
Skills
- Proficient in electronic health records (EHR) systems
- Maintaining confidentiality
- Behavioral support
- Substance Abuse Counseling
- Group Session Facilitation
- Client Needs Assessment
- Critical Thinking
- Problem-Solving
- Treatment Plan Modification
- Rehabilitation Planning
- Individual Counseling
- Discharge Planning
- Gathering referrals
- Substance Abuse Prevention
- Strong interpersonal and communication skills, with the ability to effectively collaborate with patients, families, and healthcare team members
- Knowledgeable in medical terminology, anatomy, and pharmacology, with a commitment to ongoing professional development
- Detail-oriented and adaptable, capable of multitasking in a fast-paced clinical environment while prioritizing patient safety and satisfaction
- Counseling
- Referral Coordination
- Medical Records
- Professional Demeanor
- Anatomy knowledge
- Physiology Understanding
- HIPAA Compliance
- Physical examination
- Medical Equipment Operation
- Vital Sign Monitoring
- Standards Compliance
- Medical Equipment Setup
- Electrocardiogram Interpretation
- Phlebotomy Techniques
- Emergency Response Preparedness
- Laboratory Specimen Collection
- Phlebotomy
- Medical Billing
- Healthcare Software Proficiency
- Professionalism and Ethics
- BLS
- Sterile Procedures
- Wound care
Timeline
Residential Case Manager
New Hope Recovery
06.2021 - Current
Medical Assistant -
Institute of Technology
Similar Profiles
Shelby HendrixShelby Hendrix
Substance Abuse Counselor/Case Manager at New Hope RecoverySubstance Abuse Counselor/Case Manager at New Hope Recovery
Michael GayMichael Gay
SUD Case Manager at New Hope RecoverySUD Case Manager at New Hope Recovery
Patricia DutcherPatricia Dutcher
Certified Pharmacy Technician, ASCP Float at LKS Outpt Service Center, Lasting Hope Recovery CeCertified Pharmacy Technician, ASCP Float at LKS Outpt Service Center, Lasting Hope Recovery Ce
Kimberly TessierKimberly Tessier
Medical Biller at CAL-MED CENTRAL BILLINGMedical Biller at CAL-MED CENTRAL BILLING
Savannah GuzmanSavannah Guzman
Staff Nurse, PCU Cardiology at Doctor's Medical CenterStaff Nurse, PCU Cardiology at Doctor's Medical Center