HEATHER DOWNS
Portsmouth
Summary
I would like to obtain a position with growth potential that will teach me new skills as well as utilize my past experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
RMDC Technician Sr.
SOCCo
Portsmouth, OH.
10.2025 - Current
- Improved customer satisfaction, swiftly addressing and resolving inquiries and issues.
- Enhanced team productivity with thorough training and procedures.
- Possession of a DOE 'Q' clearance
- Process all incoming controlled documents
- Prepare and send out controlled documents that have distribution, along with completing the distribution Excel spreadsheet as needed
- Verify the morning performance document uploads in EDMS along with engineering drawing uploads, to check for any issues that may need corrected
- I assign new document numbers upon request
- I am a backup for two individuals in their absence - I process engineering drawing requests / uploads - as well as process performance documents.
- I am the back-up for our group safety advocate and attend all meetings.
- Filing of all documents and drawings in the RMDC electronic vault and records vault
- Perform Management Assessments
RMDC Technician Sr
Fluor-B&W
Portsmouth, OH
09.2012 - 10.2025
- Possession of a DOE 'Q' clearance
- Process all incoming controlled documents
- Prepare and send out controlled documents that have distribution, along with completing the distribution Excel spreadsheet as needed
- I took part in creating the electronic RMDC vault and records vault for the controlled documents side in EDMS - Making individual folders for all master copies to be filed. I created folder structures in the RMDC records vault to file all superseded / deleted and cancelled documents so they are listed under the current file codes
- Verify the morning performance document uploads in EDMS along with engineering drawing uploads, to check for any issues that may need corrected
- Assign new document numbers upon request
- I am a backup for two individuals in their absence - I process engineering drawing requests / uploads - as well as process performance documents.
- Perform management assessments
- I am the back-up for our groups safety advocate and attend all meetings.
- Filing of all documents and drawings
- I have submitted superseded/voided drawings and controlled documents to Records Management
- Make sure all engineering drawings and documents are properly reviewed and classified before processing
RMDC Specialist
Innovative Solutions Unlimited, LLC
Portsmouth, OH
11.2011 - 09.2012
- Possession of a DOE 'Q' clearance
- Reserved numbers for engineering drawings
- Uploaded engineering drawings into our Documentum Database
- Completed orders for engineering drawing prints
- Scanned TIFF and PDF images of engineering drawings
- Filed all engineering drawings when complete
Administrative Assistant
Innovative Technical Solution, LLC
Portsmouth, OH
02.2001 - 10.2011
- Possession of a DOE 'Q' clearance
- Data entry
- Scanning of medical and personnel records
- Processed Subtitle D and (FOIA) Freedom of Information Act requests
- Processed Niosh (National Institute for Occupational Safety and Health) and EEOICPA (Energy Employee Occupational Illness Compensation Program Act) records
- Time record scanning for duel site retrieval
- Knowledge of entering and locating records in Hummingbird database.
Education
Certificate upon completion - Word Perfect 6.0
Shawnee State University
Portsmouth, OH, United States01-1996
Certificate upon completion - Basic 36 hour firefighter course
Scioto County Joint Vocational School
Portsmouth, OH, United States01-1996
High School Diploma - College Prep courses
Clay High School
Portsmouth, OH, United States01-1995
Skills
- Knowledge of Microsoft Office: Word, Excel and Access
- Issue resolution
- Customer interaction
- Deadline oriented
- Meticulous attention to detail
- Proofreading
- Dedicated team player
- Professional and mature
- Document preparation
- 2 Star Safety Leader
- Project Support
Timeline
RMDC Technician Sr.
SOCCo
10.2025 - Current
RMDC Technician Sr
Fluor-B&W
09.2012 - 10.2025
RMDC Specialist
Innovative Solutions Unlimited, LLC
11.2011 - 09.2012
Administrative Assistant
Innovative Technical Solution, LLC
02.2001 - 10.2011
Certificate upon completion - Basic 36 hour firefighter course
Scioto County Joint Vocational School
Certificate upon completion - Word Perfect 6.0
Shawnee State University
High School Diploma - College Prep courses
Clay High School