Heather Drake
Indio
Summary
Experienced in providing therapeutic massage services, focusing on enhancing patient comfort and relaxation through customized treatment plans. Conducted comprehensive assessments to identify client needs, fostering trust and satisfaction while collaborating with healthcare professionals to create integrated care plans that improved patient outcomes. Proficient in vital signs monitoring, EKG administration, and dosage calculations, with a strong foundation in EMR systems and Microsoft Office applications.
Overview
8
8
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification
Work History
Massage Therapist
Dr green
Indio
02.2013 - 02.2015
- Provided therapeutic massage services, enhancing patient comfort and promoting relaxation through tailored treatment plans.
- Conducted thorough assessments of client needs, ensuring effective treatment and fostering patient trust and satisfaction.
- Collaborated with healthcare professionals to develop integrated care plans, improving patient outcomes and promoting holistic wellness.
Server Trainer
TGI Fridays
Round Rock
02.2007 - 02.2008
- Developed and implemented training programs for new servers, enhancing team performance and service quality.
- Mentored and coached staff in menu knowledge and customer service skills, improving overall guest satisfaction.
- Conducted regular performance evaluations for trainees, fostering continuous improvement and professional growth.
Education
Massage Therapist
APC
Indio, CA 09.2005 - 09.2006
Indio High School
Indio, CASkills
Vital signs
EKG
Dosage and calculation
Bandaging
Urinalysis
Time Management
EMR system
Microsoft office/Typing
Adminstering injection
Certification
- CPR
- Massage Therapist
- Holistic Med
- Reflexology
Timeline
Massage Therapist
Dr green
02.2013 - 02.2015
Server Trainer
TGI Fridays
02.2007 - 02.2008
Massage Therapist
APC
09.2005 - 09.2006
Indio High School