Heather Drayton
Olean,NY
Summary
Efficient billing professional with 15 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Senior Medical Biller
Cattaraugus County Department of Health
08.2010 - Current
- Institutional and professional billing of all Commercial insurances, Medicare and Medicaid
- Electronic and paper claims submissions
- Use of NetSmart, Patagonia Health and Ahlers software
- Calculating and collecting payments for medical procedures and services
- Including updating patient data, developing payment plans, and preparing invoices
- Facilitated communication between healthcare providers and insurance companies, ensuring timely payment for services rendered.
- Adhered to established standards to safeguard patients' health information.
- Supervision of 3 Medical Billers
Admissions Clerk
Olean General Hospital
01.1999 - Current
- Register all Inpatient admissions, Outpatient ancillary services, and Emergency room services including accurate demographics and insurance gathering using Meditech programming
- Scheduling of inpatients and outpatients for ancillary services
- Switch Board operations using Avia control panels.
Collections Representative
Olean General Hospital
01.2008 - 01.2010
- Financial liaison
- Billing of all self pay accounts including inpatient and outpatient accounts, collections of all outstanding bad debt accounts
- Importing and electronic posting of medical vouchers for Medicare, Medicaid, and Blue Cross.
- Counseled debtors on payment options and arranged installment agreements.
Education
Associate of Applied Science - Health Information Specialist
Olean Business Institute
Olean, NY01.2009
Skills
- Services Rendered Documentation
- Denial Resolution Strategies
- Relationship Building
- Multitasking and Organization
- Communication Competence
Timeline
Senior Medical Biller
Cattaraugus County Department of Health
08.2010 - Current
Collections Representative
Olean General Hospital
01.2008 - 01.2010
Admissions Clerk
Olean General Hospital
01.1999 - Current
Associate of Applied Science - Health Information Specialist
Olean Business Institute
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