Heather Dunning

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

I work with and supervise over 680 children grades tk-6. I monitor the children to make sure they are able to eat and play safely.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Maintained a safe working environment through proper use of cleaning products and equipment.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Dusted picture frames and wall hangings with cloth.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

I work with and supervise over 680 children grades tk-6. I monitor the children to make sure they are able to eat and play safely.

• Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
• Maintained clean and neat shuttle for passenger comfort.
• Operated with safety and skill to avoid accidents and delays.
• Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
• Managed time effectively by prioritizing tasks and adapting to changing conditions or unforeseen circumstances.
• Collaborated with dispatchers to optimize route planning and scheduling for maximum efficiency.
• Handled emergency situations calmly and efficiently, ensuring the safety of all passengers on board.
• Maintained a clean and comfortable vehicle for passengers, promoting a positive travel experience.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.