Desired Job Title
Medical BillerSenior AssociatePatient Registration ClerkWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation: Rome, NY, US
Open to relocation: Yes
Open To Work
Heather Edick
Rome,NY
Work Preference
Summary
Dynamic medical billing professional with extensive experience at MRBDS, LLC, excelling in insurance billing and compliance. Proven track record in resolving account discrepancies and enhancing revenue accuracy. Strong communicator skilled in training staff and optimizing processes, ensuring timely claim submissions and superior patient service. Proficient in CMS-1500 forms and HIPAA regulations.
Experienced with medical billing processes, including claim submission and follow-up. Utilizes knowledge of insurance guidelines to ensure accurate and timely billing. Track record of effective communication and problem-solving, consistently supporting healthcare providers' financial goals.
Overview
34
34
years of professional experience
Work History
Medical Biller
MRBDS, LLC
Rome, NY
05.2010 - Current
- Coordinated with healthcare providers to gather necessary documentation for claim submissions.
- Prepared and submitted claims to various insurance providers, ensuring accuracy and completeness.
- Performed payment posting and reconciliation to maintain accurate financial records.
- Monitored accounts receivable aging reports to identify and address late payments.
- Provided detailed account statements to patients to clarify billing details and outstanding balances.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Reviewed patient accounts for discrepancies and initiated corrective actions.
Senior Associate
Bank Of New York Mellon Corp
Pittsburgh, PA
11.2000 - 06.2025
- Developed and maintained strong client relationships, ensuring alignment with organizational goals and client expectations.
- Evaluated compliance frameworks, identifying gaps and implementing corrective measures to mitigate risks.
- Identified process inefficiencies and implemented solutions that streamlined operations and improved workflow.
- Prepared comprehensive reports for senior management.
- Coordinated team meetings to discuss project progress, fostering open communication and collaboration among members.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Trained and supported new team members, maintaining culture of collaboration.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
Patient Registration Clerk
Rome Memorial Hospital
Rome, NY
07.1992 - 05.2012
- Processed patient registrations efficiently, ensuring accurate data entry for seamless intake operations.
- Utilized electronic health record systems for accurate patient data entry and retrieval, ensuring data integrity.
- Adapted to changing workflows and priorities, demonstrating flexibility in a fast-paced environment.
- Resolved patient concerns with empathy, ensuring satisfaction and maintaining a positive hospital image.
- Supported administrative tasks such as filing paperwork, answering phones, and maintaining office supplies inventory for smooth department operations.
- Ensured compliance with HIPAA regulations by safeguarding sensitive patient information during the registration process.
- Trained new Patient Registration Clerks, resulting in a more knowledgeable and efficient team.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Collected payments and co-pays from customers.
- Imaged and scanned patient and registration documentation into electronic patient records.
Education
High School Diploma -
Rome Free Acadmey
Rome, NY06-1990
Skills
- Medical billing
- Insurance billing
- CMS-1500 billing forms
- HIPAA compliance
- Clerical support
- Verbal and written communication
- Microsoft office
- Statement distribution
- Payment posting
- ICD-10
Timeline
Medical Biller
MRBDS, LLC
05.2010 - Current
Senior Associate
Bank Of New York Mellon Corp
11.2000 - 06.2025
Patient Registration Clerk
Rome Memorial Hospital
07.1992 - 05.2012
High School Diploma -
Rome Free Acadmey