Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Heather Euliss

Webberville,MI

Summary

Experience in the cancer registry field, currently in a lead position and have the responsibility to oversee the quality of data in a cancer registry. Vast experience in medical office settings. The specialties and experiences come from working in are orthopedics, dialysis, family care, cardiology and oncology. Seeking a position in a supervisory or managerial role in a medical organization. Completed a bachelor's in healthcare administration and eager to use the experience and education obtained to make a difference for a perspective employer. Open to office employment, hybrid opportunities and remote positions. Provide safe environments for staff to feel comfortable in speaking with myself and the team, about any topic and encourage positive interactions with team members. Promote healthy working teams and encourage team engagement. Team leader during team meetings and orientation sessions and provide helpful, positive feedback when it comes to the importance of providing quality data. High-level communication skills and value the time of superiors and staff. Review abstracts for quality improvement factors so that data is consistent and exact. Strength in paying diligently to detail, often using excel configurations, excel software to find trends to improve customer service experience. Leader of a staff of 50 plus members and maintain a positive and always encouraging attitude. Create workflow processes for team- case finding, follow up, abstracting, and One-Note resources to ensure the team feels supported and successful. Supportive of leadership and team when opportunities for other tasks arise.

As this resume shows, I have worked in various areas in the Healthcare field for an entire working career which shows the appreciation of providing exceptional customer service.

Offering strong foundation in data analytics, statistical methods, and data visualization tools, eager to learn and develop in dynamic environment. Contributes fresh perspective and strong analytical mindset, combined with quick ability to grasp new concepts and tools. Ready to use and develop data analysis and database management skills in a managerial role.

Adaptable and analytical with knack for problem-solving and data-driven decision-making. Well-versed in data analysis, database management, and data visualization, ensuring valuable insights and effective data strategies. Committed to leveraging data expertise to drive impactful results and optimize organizational performance. Outgoing and detail-oriented, able to quickly grasp complex systems and improve processes. Possesses understanding of quality assurance methodologies and proficiency in manual and automated testing. Committed to delivering high-quality results and enhancing product reliability. Offering solid foundation in analytical thinking and problem-solving, eager to learn and grow in quality assurance environment. Brings understanding of testing principles and ability to swiftly adapt to new tools and technologies. Ready to use and develop skills in defect tracking and test case management in Lead Quality Assurance Analyst role. Quality assurance professional with proven experience in leading QA teams to ensure high standards of product quality. Known for effectively identifying and resolving software defects while enhancing testing methodologies. Excellent at fostering team collaboration and adapting to dynamic project requirements, with expertise in automated testing and risk assessment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Quality Assurance Analyst

Q-Centrix
10.2022 - Current
  • Performing quality reviews on abstracts 2021-2024, Std 6.1 reviews, training, and education to 50+ staff members
  • Data Requests- compile data for research for14+ hospitals
  • Fluent in RCRS, State submissions, Web Plus, NCDB submissions
  • Mentor to staff members who have graduated from the QCI program
  • Attending multiple TEAM meetings with staff, subordinates, leaders, and clients
  • Applications- UREG, Software knowledge of Metriq, CRStar, Mosaiq, Cerner, Excel manipulation, Web Plus, Abstract Plus, CNEXT, ARIA
  • Creating, complying, managing Case finding and Abstracting lists for staff
  • Assigning work-flow assignments
  • Promoting Education to staff and assign miscellaneous projects
  • Proficient in TEAMS- organizing TEAM meetings, providing education, orientation and communicating with members daily
  • Develop metrics-driven approach to track progress and evaluate the effectiveness of QA efforts.
  • Manage bug triage meetings, ensuring timely resolution of reported issues while minimizing impact on project timelines.
  • Serve as liaison between QA team and stakeholders, effectively communicating status updates on ongoing projects.
  • Streamline QA processes for increased efficiency, resulting in faster time-to-market for products.
  • Maintain detailed documentation of test results, facilitating knowledge sharing across the organization.
  • Collaborate with development teams to identify root causes of defects and implement effective solutions.
  • Lead cross-functional team collaborations to accomplish project goals within deadlines.
  • Train junior QA analysts on best practices, fostering a culture of continuous improvement within the team.
  • Champion quality-first mindset among team members, leading by example through meticulous attention to detail in all work tasks.
  • Mentor and coached team members on QA topics and strategies.
  • Report progress, test metrics and results to project stakeholders.
  • Support company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Gather data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Advised developers on problems with databases, performance and other issues.

Certified Tumor Registrar

SCL Health
04.2021 - 07.2023
  • Abstracting Breast cases assigned a facility for a multi-hospital region
  • Abstracting90+cases per month
  • Quality Review Coordinator/Quality Review provided every month on analytic cases
  • Special Projects; Death Clearance coordinator, moderator for weekly team meetings
  • Lost to follow up, non-reportable cases, presentations for CTR education
  • Optimized workflow efficiency through utilization of specialized software programs for abstracting, coding, and updating case records.
  • Facilitated continuous improvement initiatives within the department by identifying areas for enhancement based on case review findings and industry best practices.
  • Enhanced data quality by conducting thorough case finding, abstraction, and follow-up procedures.

Certified Tumor Registrar

Michigan Medicine University of Michigan
04.2018 - 04.2021
  • Abstracting approximately90 cases per month
  • Special Projects: Navigating MICHART, NCRA melanoma presentation
  • Maintained professional knowledge by attending conferences, workshops, and training sessions related to tumor registry practices.
  • Improved patient care by accurately abstracting and coding cancer diagnoses and treatments.
  • Performed abstracting activities by extracting cancer registry data.

Certified Tumor Registrar (per-diem)

Astria Regional Medical Center
03.2017 - 04.2021
  • Abstracting 40 cases per month
  • Abstract plus, Registry Plus, Cerner
  • HIGHLIGHT- The hospital was not in compliance for over3 years, worked diligently, and the hospital is now back in compliance with submitting cases to the State of Washington
  • Improved patient care by accurately abstracting and coding cancer diagnoses and treatments.
  • Optimized workflow efficiency through utilization of specialized software programs for abstracting, coding, and updating case records.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information in the tumor registry database.
  • Streamlined tumor registry operations through diligent maintenance of accurate database records.
  • Bolstered data integrity within the tumor registry by conducting regular quality assurance reviews and making necessary corrections.

Certified Tumor Registrar

NTHRIVE(F/T)
04.2017 - 07.2018
  • Abstracted remotely approximately120 abstracts per month
  • Metriq, Mosaiq
  • Improved patient care by accurately abstracting and coding cancer diagnoses and treatments.

Certified Tumor Registrar

Swedish Medical Center
12.2014 - 12.2017
  • Abstracted55 cases per month/currently per-diem (approx.40 cases month)
  • Case finding, follow up, recurrence monitoring
  • CNExT, EPIC, Mosaiq
  • Completed quality assurance projects (importance of recurrence capturing)
  • Ensured compliance with state reporting regulations by submitting timely and accurate electronic transmissions of cancer cases to central registries.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information in the tumor registry database.
  • Maintained professional knowledge by attending conferences, workshops, and training sessions related to tumor registry practices.

Certified Tumor Registrar

State of Washington Central Cancer Registry, Tumwater, WA
05.2016 - 07.2017
  • Abstracted 80+ cases per month remotely
  • Assisted with death clearance
  • Call for data support
  • Abstract plus, CRS plus, EMARC, Web plus
  • Quality Assurance: editing abstracts submitted from the state and providing educational feedback to hospitals and facilities
  • Ensured compliance with state reporting regulations by submitting timely and accurate electronic transmissions of cancer cases to central registries.
  • Expedited access to vital patient information during audits or reviews by maintaining a well-organized filing system.
  • Facilitated continuous improvement initiatives within the department by identifying areas for enhancement based on case review findings and industry best practices.
  • Increased awareness about available resources among patients through collaboration with support groups and educational organizations.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information in the tumor registry database.
  • Aided in regional cancer control planning efforts by sharing pertinent tumor registry information with public health agencies.
  • Supported research initiatives by providing relevant data for cancer studies and clinical trials.
  • Contributed to annual report preparation, detailing cancer incidence and survival rates at the facility.
  • Maintained professional knowledge by attending conferences, workshops, and training sessions related to tumor registry practices.
  • Optimized workflow efficiency through utilization of specialized software programs for abstracting, coding, and updating case records.
  • Improved patient care by accurately abstracting and coding cancer diagnoses and treatments.
  • Streamlined tumor registry operations through diligent maintenance of accurate database records.
  • Assisted in the development of cancer prevention programs through the analysis of tumor registry data.
  • Prepared routine and special reports for medical staff, oncology program, hospital administration and accrediting agencies.
  • Followed release of personal health information guidelines set forth by HIPAA.
  • Contributed and reported data relevant fo oncology annual report and service line activities.
  • Performed abstracting activities by extracting cancer registry data.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Studied and researched various medical terms as well as software and coding systems.

Non-Certified, Cancer Registrar

Renown Regional Medical Center
02.2012 - 12.2014
  • Abstracted (Assigned to1/3 of Caseload) Annual Caseload =1,500 cases
  • Prepared Agenda/Minutes for Monthly GI Cancer Leadership Conference
  • Coordinated Cancer Committee (6 per year) Prepare Agenda, Power Point Presentation, Minutes
  • Coordinated Weekly GI/Liver Tumor Boards, Prepare Abstract Briefs, Minutes, Log Spreadsheet Data
  • Organized, reviewed, and filed paperwork for secure recordkeeping.

Education

Bachelor of Science - Healthcare Administration

Colorado Technical University
Colorado Springs, CO
10.2024

Associate of Applied Science - Medical Office Administration

Career College Northern Nevada
Reno, NV
02.2004

Diploma Medical Assisting -

Allentown Business School
Allentown, Pennsylvania
06.1998

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Task delegation
  • Relationship building
  • Conflict resolution
  • Employee onboarding
  • Data analysis
  • Trend analysis
  • Cross-functional team management
  • Effective communication

Affiliations

  • Member, National Cancer Registrars Association,2014
  • Member, Nevada State Cancer Coalition,2013 – Present

Accomplishments

  • Achieved high quality scores by implementing One-Note resource document and quality reviews with accuracy and efficiency.
  • Supervised team of 50+ staff members.
  • Documented and resolved cancer case finding which led to experienced and trained staff.
  • Achieved Quality results by introducing excel for quality tasks.
  • Collaborated with team of 50+ in the development of accuracy and efficiency
  • Achieved increasing productivity and quality scores through effectively helping with training and education.

Certification

  • ODS-C - NCRA- 11/2015
  • Oncology Data Specialist- Certified

Timeline

Lead Quality Assurance Analyst

Q-Centrix
10.2022 - Current

Certified Tumor Registrar

SCL Health
04.2021 - 07.2023

Certified Tumor Registrar

Michigan Medicine University of Michigan
04.2018 - 04.2021

Certified Tumor Registrar

NTHRIVE(F/T)
04.2017 - 07.2018

Certified Tumor Registrar (per-diem)

Astria Regional Medical Center
03.2017 - 04.2021

Certified Tumor Registrar

State of Washington Central Cancer Registry, Tumwater, WA
05.2016 - 07.2017

Certified Tumor Registrar

Swedish Medical Center
12.2014 - 12.2017

Non-Certified, Cancer Registrar

Renown Regional Medical Center
02.2012 - 12.2014

Bachelor of Science - Healthcare Administration

Colorado Technical University

Associate of Applied Science - Medical Office Administration

Career College Northern Nevada

Diploma Medical Assisting -

Allentown Business School
Heather Euliss