Heather Fedele
Raleigh,NC
Summary
Accomplished professional skilled in building high-performing teams and driving cross-functional collaboration. Proven track record of implementing innovative solutions to complex business challenges. Committed to exceeding expectations and fostering continuous improvement for sustainable growth.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Senior Manager, Global Industry Solutions
Cisco Systems, Inc.
Raleigh , NC
2019.04 - Current
- Managed a team of 6+ program managers by providing guidance, setting goals and objectives, delegating tasks, and measuring success.
- Worked with multiple Cisco business units to integrate messaging into industry customer outcomes.
- Created a comprehensive metrics dashboard to capture team impact and drove adoption through consistent training.
- Developed 15 immersive virtual reality industry demos, which were featured at 10 global industry events last year, as well as all Cisco Customer Experience Centers.
- Collaborated with Cisco events team to boost industry team's visibility at global sales meeting, resulting in a 25% increase in year-over-year reach
Substitute Teacher, K-12
Wake County Public Schools
Raleigh , NC
2009.09 - 2019.02
- Utilized various teaching techniques to motivate students and foster their academic growth, while maintaining involvement in my own children's academic success.
Director of Investor Relations
Eagle Global Logistics
Houston , TX
1999.06 - 2002.02
- Executed AR/IR program by collaborating with investors and analysts, overseeing the development of publications and electronic media, and conducting presentations and meetings.
Investor Relations Manager
Kitty Hawk Cargo
Dallas , TX
1997.05 - 1999.06
- Grew relationship between internal c-level executives and external financial community through the collection and analysis of investors' perceptions, opinions, and feedback.
Public Relations Manager
Tidewater Inc. (NYSE:TDW)
New Orleans , LA
1990.08 - 1997.05
- Developed and executed worldwide communications plan, creating an integrated, consistent internal and external corporate message
- Acted as Executive Communications Manager for C-level executives, writing all press releases, executive speeches and presentations, and producing corporate magazine.
- Planned all internal and external events.
Education
Bachelor of Arts - Communications
Loyola University New Orleans
New Orleans, LA1990-05
Skills
- Program and project management
- Cross-functional communication and collaboration
- Data-driven decision-making
- Corporate events planning
- Cross-functional team leadership
- Talent development
- Strategic planning
- Vendor and volunteer management
Certification
- Executive Storytelling and Presentation Skills
- Interviewer Training
Timeline
Senior Manager, Global Industry Solutions
Cisco Systems, Inc.
2019.04 - Current
Substitute Teacher, K-12
Wake County Public Schools
2009.09 - 2019.02
Director of Investor Relations
Eagle Global Logistics
1999.06 - 2002.02
Investor Relations Manager
Kitty Hawk Cargo
1997.05 - 1999.06
Public Relations Manager
Tidewater Inc. (NYSE:TDW)
1990.08 - 1997.05
- Executive Storytelling and Presentation Skills
- Interviewer Training
Bachelor of Arts - Communications
Loyola University New Orleans
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